Faroog Fatma Jafri Email & Phone Number

I am working with the team on designing a Chrome extension Vitto.AI - a break reminder and healthy habit app. It helps users stay on track with daily reminders and tips to maintain a healthy work-life balance.- Conducted user interviews and took surveys to learn more about the users and what they felt and thought about a health app.- Collaborated with the team to determine which features and navigation to include in the app to enhance app productivity.- Worked with the team to… Show more I am working with the team on designing a Chrome extension Vitto.AI - a break reminder and healthy habit app. It helps users stay on track with daily reminders and tips to maintain a healthy work-life balance.- Conducted user interviews and took surveys to learn more about the users and what they felt and thought about a health app.- Collaborated with the team to determine which features and navigation to include in the app to enhance app productivity.- Worked with the team to create the case study presentation for stakeholders.- Collaborated with one of the stakeholders to understand their opinions and thoughts better - Presented the idea to the team by creating wireframes, ensuring that the design met user needsand aligns with business goals. Show less

I worked on the Microsoft Concierge Project as an O365 Support Engineer. Helping Microsoftcustomers resolve their issues related to O365- Assisted customers with resolving their technical and billing issues while providing high-qualityservice.- Gained technical knowledge related to O365 apps such as Outlook, One Drive, Teams, SharePoint,and Exchange Online.- Received praise from both the customer and my manager for delivering excellent quality service.