Farooq Ali Email and Phone Number
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With over three decades of hands-on experience in technical, business, and operational leadership, I am dedicated to driving success across diverse industries. My passion lies in ensuring unparalleled customer satisfaction while staying abreast of cutting-edge technology trends, particularly in cybersecurity, cloud computing, emerging technologies, and open-source initiatives. Known for my strategic vision and proactive approach, I consistently deliver innovative solutions that surpass business objectives.Skills and Expertise:- Infrastructure: Amazon Web Services (AWS), Google Cloud Platform (GCP), Docker, Kubernetes, ArgoCD, Istio- Automation: Vagrant, Packer, Terraform, CloudFormation, Ansible- Security: Nessus, OWASP Zap, Burp Suite, Metasploit, NMAP, CSPM, SSPM, Palo SASE/NGFW- Security Compliance: NIST, ISO 27001, PCI, CIS, SOC2, HIPAA- Messaging: Email, WebRTC, SMS, MMS, Chat, RCS- Operating Systems: Linux, Windows- Development Tools: GIT, Jira, Confluence, Python, Node.js, JavaScript, CI/CD (Jenkins, GitHub, GitLab), DevOps/DevSecOps, API Design- Data: PostgreSQL, MySQL, Cassandra, Splunk, ELK Stack, Kafka, AWS RDS, AWS DynamoDB- Industries: Security, Telecommunication, HealthcareCertifications:- AWS Certified Solution Architect – Associate- AWS Certified Database – Specialty- AWS Certified Security – Specialty- AWS Certified Advanced Networking – Specialty- Certified Scrum Product Owner- Certified ScrumMasterKey Accomplishments:- Established incubation and innovation labs to foster creativity and rapid product development.- Demonstrated success in both startup and enterprise environments with a proven track record of technical leadership.- Led large engineering and subject matter expert teams, driving solution architecture design and implementation.- Successfully managed offshore software development teams and achieved significant operational cost savings.- Generated over $30 million in sales through the introduction of new products and entry into new markets.- Received company and industry awards for innovation, particularly in RCS RBM (chatbots) development.- Managed partnerships and contributed to merger and acquisition recommendations.- Led the launch of SaaS cloud offerings for Security, Email, Chat, and RCS, driving business growth and customer engagement.Roles: Senior Solution Architecture, Engineering Leadership, Product Management Leadership, New Product Development Leadership, Innovation Labs Leadership
Serviceecho
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Chief Technology OfficerServiceecho Dec 2021 - PresentToronto, Ontario, Ca- Responsible for technology, infrastructure, and operations- Established incubation/innovation labs for fast-paced environment (experiments, prototypes, PoC, MVP)- Lead innovation research, development with academia for service industries, using emerging technologies to merge digital & physical (software, hardware), worlds through 3D visualization (AR, VR), integrate external sensors (IoT), and power through data (AI/ML/bots) on various platforms, GCP
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Vp Of Products & SecurityAgnity Healthcare, Inc (Acquired By Transaction Network Services) Jun 2020 - Dec 2023- Heading, mentoring global team, product management, engineering, QA, support, security, user experience- Delivering SaaS cloud product Go-To-Market (pricing, roadmap, partnerships, planning, revenue)- Managing strategic partnership Microsoft, and leading customer collaboration- Setting new product strategy for Microsoft Healthcare (Azure, Teams, Healthcare conversational AI/Bot)- Led implementation of automation, security/compliance (HIPAA, Vulnerability testing, Pentesting, Patch management, Network security, Security Policies), Cloud (AWS, Azure), Mobile development, Web development (React), user experience design, API Design, CI/CD, Analytics- Technical Experience: Healthcare technologies, EMR/EHR, APIs (HL7, FHIR), Compliance (HIPAA, NIST, ISO 27001, PCI, CIS Controls/Benchmarks, SOC 2), Security (nmap, wireshark, nessus, owasp zap, burp suite, metasploit))
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Consultant, AdvisorServiceecho Jan 2010 - Nov 2020Toronto, Ontario, CaAdviser to leadership teamProviding consulting on cybersecurity, emerging technologies, open source, product management, engineering, business developement, and cloud technology
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Svp Of Product Architecture, New Product DevelopmentSynchronoss Technologies Apr 2016 - May 2020Bridgewater, Nj, Us- Established incubation/innovation lab (mini startups) for fast-paced environments (prototyping, PoCs, MVPs) - Advanced product architecture design and scalable, available, reliable fault tolerant deployments- Led strategic initiative: product strategy, roadmap vision, enterprise architecture, scaling deployment, technical expertise specialist, define emerging technology direction, Open-Source Software, cloud technologies, data management, distributed systems, security, networking, lead proposals/RFPs, lead pre-sales & consulting, problem-solving.- Developed Go-To-Market activities for new product development (vision, roadmap, requirements, pricing, competition analysis, industry analysis, partnerships, technology roadmap, business development)- Supervised and mentored cross-functional teams of product experts- Built, managed a global distributed offshore team engineer, UX in India and Croatia- Increased sales, winning Japan carriers (SBM, KDDI, docomo), Advanced Messaging RCS/RBM developer platform- Increased sales, winning US carriers (ATT, Verizon, T-Mobile, Sprint), Advsnced Messaging RBM developer platform- Awarded, company & industry (2019 Leading Lights) innovation award for eWallet ecommerce bot- Developed new products, Advsnced Messaging RCS/RBM developer (API) & ecommerce platform B2B/B2C, bots/AI, email cloud service, email user security- Managed technology partners, identified merger & acquisition opportunities- Technical Experience; Infrastructure On-Prem/Cloud, AWS, Python, Java, Node.js, API Design, PostgreSQL, Cassandra, Aurora, , Microservices, Docker, Ansible, Kubernetes, Istio, Kafka, Elasticsearch (ELK) -
Chief Technology OfficerOpenwave Messaging, Inc. (Acquired By Synchronoss) Dec 2013 - Mar 2016- Introduced and managed ‘Innovation Labs’ for new product design and development, fast-paced experiments (POCs, MVPs), product architecture, scaling deployments, emerging technology direction, open-source software initiatives, cloud technologies, data analytics, security- Developed Go-To-Market (pricing, architecture, roadmap, vision, competitor analysis, investing planning)- Hands-on technical leadership, managed, mentored, trained, and inspire a team of product experts- Built and managed a global distributed offshore teams (20+) engineers, user experiences in India and Croatia- Produced solutions for architecture deployment, product automation (Ansible), data analytics platform, Rich Communications (audio, video, chat), developer platform, bots/AI, Security (Anti-Spam, Anti-Virus)- Decreased operational cost for 3rd party license, using open-source software- Led business strategy partnerships, merger & acquisitions investment planning- Technical Experience: Infrastructure, AWS, Python, Java, NodeJS, API Design, PostgreSQL, Cassandra, Aurora, Microservices, Docker, Ansible, Kubernetes, Istio, Kafka, Elasticsearch (ELK)
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Senior Vice President Of Product (Engineering, Product Management)Openwave Messaging, Inc. (Acquired By Synchronoss) Aug 2012 - Dec 2013- Hired, managed global onshore/offshore R&D development teams, product management, user experience UI/UX teams- Developed Go-To-Market (roadmaps, pricing, planning, business strategy, investment planning, industry research, customer analysis) for SaaS messaging services Email & Security- Implemented continuous improvement, Agile development, CI/CD, DevOps, Open-Source Software, data analytics platform (ELK), best practices (engineering, quality assurance), collaborative culture, lower engineering cost, optimized resource utilization- Led customer collaboration responsible for enterprise customers (Softbank), merger & acquisition opportunities- Increased sales, new deals in Japan, EMEA, N. America
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Vice President Product ManagementSeven Networks May 2010 - Aug 2012Marshall, Texas, Us- Managed team of product managers and user experience designers for SaaS based mobile messaging apps (email, chat) for mobile carriers- Led Go-To-Market (GTM) (pricing, product requirements, roadmap, customer engagements, partnerships)- Launched new product line for Microsoft Hotmail service, Android & Kindle mobile apps (14M+ downloads)Improved processes, implemented Agile development, CI/CD, Data Analytics -
Vice President Product Management724 Solutions Aug 2005 - May 2010Santa Barbara, Ca 93105, Us- Managed, trained a team of product managers (6+) for mobile internet, mobile security product portfolio- Product line ownership for security products (network security (packet filtering), web filtering, identity management, content filtering/regional compliance)- Led Go-To-Market (GTM), trade shows, product marketing, PRD, MRD, business plans, planning/track progress, roadmap, pricing, revenue growth, sales enablement, partnerships, marketing & collateral, product vision, data driven analysis of customer usage, emerging trends, proposals/RFPs/RFIs, budget planning- Increased sales, winning mobile carriers (Vodafone Group)- Took ownership of selecting partners, merger & acquisition opportuniries -
Senior Manager Product Management, Principal Product ManagerOpenwave Systems (Prior Software.Com) Nov 2000 - Jul 2005- Managed, mentored a team (10+) product managers for mobile internet products- Led Go-To-Market (GTM), translate user needs, product definition, PRD, MRD, business development, planning, technology roadmap, product roadmap, pricing, sales enablement, partnerships, marketing & collatoral, product vision, - Increase sales, winning Sprint, KDDI- Evangelized strategic customer collaboration (SBM, KDDI)- Launched successfully first mobile web for KDDI
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Senior Technical Product ManagerOpenwave Systems (Prior Software.Com) May 1999 - Nov 2000- Led product management activies for Directory Services- Delivered Go-To-Market (GTM), translate user needs, PRD, MRD, business development, planning, technology roadmap, product roadmap, pricing, sales enablement, partnerships, marketing & collatoral- Developed new Software Development Lifecycle process, and templates- Launched successfull first highly scalable standalone Directory Services- Research and recommend merger & acquisition opportuniries
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Technical Director Solution Engineering/ArchitectureNetscape Communications Apr 1996 - May 1999Dulles, Virginia, Us- Led, managed a team of solution architect covering consulting, technical training, pre-sales activities- Developed best practices for large-scale infrastructure ,architecture design, and deployments for internet scale services- Launched successfully services for Ecommerce, Email, Webmail for customers (World Access, Swisscom, BT)- Hired, trained, managed, and coached technical talent pool -
Senior Technical ConsultantViewstar Corporation May 1994 - Apr 1996- Led solution architect, consulting, technical training, pre-sales, and post-sales activities- Developed large-scale system design and deployment implementations- Increase sales, successfully launched customer projects (5_) for document automation in the US, UK (Banks, Insurance)- Subject Matter Expert for OS (Unix, Windows NT), networking (TCP/IP, NFS, Novell, NT), RDBM’s (Sybase, Oracle, Gupta), and hardware.
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Senior Software Engineer - (Transaction Processing)Ingres Nov 1993 - May 1994Round Rock, Texas, Us- Designed and developed new graphical usrr interface product (low-code)- Led the design of APIs to 3rd party Transaction Processing monitors (Tuxedo, CICS, Encina)- Took ownership of the planning, and the product deliverables- Expeirenced in transaction monitors, C, SQL, RDBMS -
Senior Technical Consultant - (Strategic Technology Group)Ingres Oct 1990 - Oct 1993Round Rock, Texas, Us- Led solution architect, consulting, technical training, and pre-sales activities- Evangelized technical knowledge expertise in large-scale deployment design and implementations, performance benchmarking, migrations from competitors, - Experienced with operating systems (UNIX, Windows NT), networking (TCP/IP, NFS, SMB, Novell), RDBMS (Ingres, Sybase, Oracle, Microsoft)
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Senior Technical ConsultantSphinx Ltd Jul 1989 - Sep 1990- Led solution architect, consulting, technical training, technical support, and pre-sales activities- Developed detailed designs, and implementation for large-scale messaging, networking, and database systems- Experienced with UNIX, Windows, X Windows, C programming, networking (TCP/IP, NFS, SMB, Novell), and RDBMS (Informix)
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System ManagerKorn/Ferry International Sep 1988 - Jun 1989Los Angeles, Ca, Us- Designed and developed internal applications and services- Responsible for all system administrator, and support activies- Implemented modern workplace applications, and custom applications for all offices- Experienced with operating systems (Windoes, UNIX), networking (TCIP/IP, NFS, SMB), development (C, SQL), RDBMS (Empress), hardware -
Analyst, ProgrammerBritish Aerospace Plc Sep 1987 - Aug 1988- Led delivery of product requirements, product definition, and detailed system design- Performed application development and support of internal services- Experienced with developing/coding in COBOL, FORTRAN, RTL, Machine Code, and Scripting
Farooq Ali Skills
Farooq Ali Education Details
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University Of HertfordshireComputer Science (Software Engineering)
Frequently Asked Questions about Farooq Ali
What company does Farooq Ali work for?
Farooq Ali works for Serviceecho
What is Farooq Ali's role at the current company?
Farooq Ali's current role is Experienced Leader (Cloud, Cybersecurity, Open Source, Emerging Technolgies), NO SALES.
What is Farooq Ali's email address?
Farooq Ali's email address is fa****@****cho.com
What is Farooq Ali's direct phone number?
Farooq Ali's direct phone number is +165048*****
What schools did Farooq Ali attend?
Farooq Ali attended University Of Hertfordshire.
What are some of Farooq Ali's interests?
Farooq Ali has interest in Emerging Technologies, Gaming And Gaming Technologies.
What skills is Farooq Ali known for?
Farooq Ali has skills like Mobile Devices, Mobile Applications, Product Management, Cloud Computing, Software Development, Telecommunications, Strategic Partnerships, Mobile Technology, Saas, Integration, Wireless, Messaging.
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