Farooque Shaikh Email & Phone Number

-> Experience Overview:10 years of experience in Site Reliability Engineering/Devops.Specialized in designing and architecting high-traffic, highly available, resilient, secure, and cost-effective internet-facing production environments.-> Technical Skills:Proficient in automating Application provisioning using modern Cloud Native technologies.Skilled in Containerization, Kubernetes, Jenkins CI/CD pipelines,AWS and Ansible.Familiarity with SDLC GitOps practices.-> Team Management:Managed technical professional staff directly.Monitored team performance using metrics such as application response time, overall service availability, and issue resolution effectiveness.-> Networking and Distributed Computing:Strong understanding of Networking and distributed computing environment concepts.-> Production System Design:Designed redundant, highly available production systems.Ensured scalability of production environments according to business needs and resource requirements.-> Infrastructure Fault Management:Analyzed and resolved SaaS infrastructure faults.Undertook routine preventative measures and initiated proactive initiatives to avoid service degradation.-> Documentation:Documented security, disaster recovery, network topology, and Standard Operating Procedures.-> Customer Interaction:Executed tasks in response to service tickets from internal and external customers.Provided expert solutions to customer problems, ensuring customer satisfaction.-> Project Management:Tracked all assigned projects and developed deployment plans and checklists.Performed implementation tasks and managed deployment testing progress.-> Proactive Monitoring:Identified and implemented proactive monitoring for the health, performance, and security of production and non-production cloud infrastructure.-> Availability and Commitment:Available for weekend and after-hours production support as needed.

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  Sikkim Manipal University - Distance Education

  Information Technology