Farouk Khan Email & Phone Number

South Africa

Manager

Kwazulu-Natal, South Africa

To provide leadership to the Thank U Digital operations departments across all Edcon chains within my business units of responsibility through the execution of the Thank U Digital business strategy and through effective stakeholder management, merchandise management, customer service, people and process management. To ensure that the Thank U Digital operations businesses in my assigned regions/divisions achieve their key performance targets and to create effective partnerships with identified key stakeholders within and across all Operating Chains, thereby ensuring success and profitability of the Thank U Digital business. I currently Manage 12 regions which comprises of 155 stores (This incorporate Jet, Edgars, Edgars Beauty & Edgars Home Stores).Work Description and Key Accountabilities  Build and maintain effective partnerships with the Thank U Digital merchandise teams to ensure optimum stock levels are represented at all stores and that Thank U Digital promotions are executed in line with the required standards.  Build and maintain partnerships with and provide specialist knowledge and advisory support to, the Divisional and Regional Operations Managers and Store Managers to ensure that the Thank U Digital business units are managed in line with the required standards. Communicate with the Thank U Digital Cellular merchant teams to ensure that optimum Thank U Digital stock levels are achieved at stores. This includes communication and management of all stock opportunities e.g. Over and under stocks and store stock balancing. Build and maintain relationships with the Thank U Digital network suppliers to ensure best results are achieved in the stores.  Build and maintain relationships with the Thank U Digital E -commerce team to ensure that Edcon’s online shopping strategy is executed and maintained at store level.

Kwazulu-Natal, South Africa

To manage the Administrative function within the Kwa Zulu Natal/Free State Division, including related risk assessment and mitigation to ensure control of all processes and achievement of all relevant objectives for the Division. To align and facilitate the implementation and achievement of the strategic objectives within the Division. Furthermore, to facilitate the execution of the Credit & Financial Services Strategy for the Division by implementing and maintaining the necessary mechanisms and reporting protocols in order to support the Divisional Operations team to execute the strategy and achieve targets as set. I currently manage 3 regions which comprises of 45 stores (Edgars, Boardmans & Red Square Stores).Work description and Key Responsibilities  Implement authorised processes, seeking direction from line management when required and recommending process improvements as needed.  Provide necessary guidance to the Operations team within assigned area of responsibility.  Liaise with and take guidance from the Scheduling team to ensure fluctuating scheduling requirements are anticipated and scheduling solutions are aligned and proactively implemented.  Monitor risk across area of responsibility and ensure the most feasible mitigation is actioned where required.  Monitor expenditure for the assigned area of responsibility to ensure that services are provided efficiently and implement and manage functional budgets effectively while staying within budgetary limits.  Review financial and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement for assigned area of responsibility.  Advise the Operations teams in the assigned area of responsibility on management of spending and mitigation of risk.  Prepare management reports for the assigned area of responsibility and ensure adherence to set standards.

Kwazulu-Natal, South Africa

To manage the Administrative function within the Kwa Zulu Natal Division, including related risk assessment and mitigation to ensure control of all processes and achievement of all relevant objectives for the Division. To align and facilitate the implementation and achievement of the strategic objectives within the Division.Furthermore, to facilitate the execution of the Credit & Financial Services Strategy for the Division by implementing and maintaining the necessary mechanisms and reporting protocols in order to support the Divisional Operations team to execute the strategy and achieve targets as set. I managed 3 regions which comprises of 51 stores (Jet & Active Stores)Achievements  Awarded numerous accolades for Best Stock Loss and Best Controllable Expenses. Accepted the position of Regional Admin Specialist at the Edgars KZN Division (August 2018) Work Description and Key Accountabilities  Implement authorised processes, seeking direction from line management when required and recommending process improvements as needed.  Provide necessary guidance to the Operations team within assigned area of responsibility.  Liaise with and take guidance from the Scheduling team to ensure fluctuating scheduling requirements are anticipated and scheduling solutions are aligned and proactively implemented.  Monitor risk across area of responsibility and ensure the most feasible mitigation is actioned where required.  Monitor expenditure for the assigned area of responsibility to ensure that services are provided efficiently and implement and manage functional budgets effectively while staying within budgetary limits.  Review financial and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement for assigned area of responsibility.  Advise the Operations teams in the assigned area of responsibility on management of spending and mitigation of risk.

Zululand, Kwazulu-Natal, South Africa

To manage the Administrative function within the Kwa Zulu Natal Division, including related risk assessment and mitigation to ensure control of all processes and achievement of all relevant objectives for the Division. To align and facilitate the implementation and achievement of the strategic objectives within the Division.Furthermore, to facilitate the execution of the Credit & Financial Services Strategy for the Division by implementing and maintaining the necessary mechanisms and reporting protocols in order to support the Divisional Operations team to execute the strategy and achieve targets as set. I managed approximately 35 stores (Edgars, Jet, CNA, Legit, Red Square, Boardman’s and Active Stores)Achievements  Awarded an accolade for Best Governance Indicators within 6 months of my employ. Affected by re-alignment and was offered the RCS position in Jet KZN (2016) Work Description and Key Accountabilities  Implement authorised processes, seeking direction from line management when required and recommending process improvements as needed.  Provide necessary guidance to the Operations team within assigned area of responsibility.  Liaise with and take guidance from the Scheduling team to ensure fluctuating scheduling requirements are anticipated and scheduling solutions are aligned and proactively implemented.  Monitor risk across area of responsibility and ensure the most feasible mitigation is actioned where required.  Monitor expenditure for the assigned area of responsibility to ensure that services are provided efficiently and implement and manage functional budgets effectively while staying within budgetary limits.  Review financial and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement for assigned area of responsibility.

Durban Area, South Africa

Work Description and Key Accountabilities  Investigating store’s negative Data Integrity and Stock Loss results.  Audit pre-planning that involves assessing the stock count financial results on problematic stores, identifying high loss areas/departments, planning date/s for the engagement and thereafter advising /agreeing suitable dates with store Management to visit their store/s. Prior to the audit engagement audit samples are also selected and hence forwarded to store Management in advance to ensure timeous execution/completeness of the audit/s. All audits involve the execution of working papers, continuous feedback with store and audit Management regarding the status of the engagement and on any key risks that may potentially hinder the business from achieving its objectives.  Responsible for providing final feedback on all exceptions detected with store Management where audit findings and target dates are agreed upon. Upon completion of every audit engagement, I am required to compile a detailed file and submit it to the senior auditor for review purposes. Once the review process is concluded, I am then responsible for distributing the final audit report to store and Executive Management at regional and corporate level.  Attending disciplinary cases as a witness if the audit findings warrant for charges to be brought against store Management.  Attending CCMA/Court hearings as a witness at if the outcome of the disciplinary hearings involved any staff/store Management being dismissed and where such an employee/s has proceeded with legal matters to the respective courts.  Investigation of any potential fraudulent activities that are occurring in the business.  Performing any adhoc/special audit tasks at the request of the business.

Durban Area, South Africa

Achievements  Seconded to assist Deloitte for financial year- end audit reviews within two Massmart subsidiaries.  Responsible for audit work in Creditors, Expense Payables, Property Leasing and Payroll (all at Mass Discounters) and Payroll (at Mass Cash). My work in the aforementioned areas involved the verification of journals, amounts on financial statements, reviewing of contracts and assets. During my secondment, I reported functionally to Deloitte and had to use their software packages i.e. AccPac. My ability/transition to adapt from an internal to an external audit environment was swift. Supervised 4 Personnel that were qualified Chartered Accountants and surprising they were all on finance-based audits. Work Description and Key Accountabilities  To accurately schedule and complete policy/procedure audits in a timely manner to identify financial and operational loss risks and policy violations in addition to initiating corrective action. Assisting Audit Management with the scheduling/planning of audit engagements. Planning /collation of audit information and assessing audit programs before engaging in field work.  Conducting audit assignments across all Massmart that involved the identification of risks, control weaknesses, initiating corrective action, formalizing best practice recommendations and then communicating audit results to Audit and Business Management (i.e. Manager – Executive – Director Level). My audit review experiences include: Performing store operational (retail and wholesale) audit reviews in South Africa and in foreign operating activities. Exposure to foreign store audits also involved the understanding and assessments of country specific risks, vat/tax laws and any other potential risks that may hinder Massmart operations.  Performing OHASA, security and loss prevention reviews.

Durban

Achievements  Awarded a special accolade for going the Extra Mile and ensuring the exceptional management of the XPS Courier Service account.Work Description and Key Accountabilities Bank Reconciliation Clerk Reconciliation of store banking and preparation and uploading of journals.  Liaising with stores and banks and follow up and resolving of queries.Creditors Clerk Processing of supplier invoices for goods delivered at store level.  Liaising with suppliers and preparation/uploading of journals and follow up and resolving queries.Expense Payables Clerk Processing of store adhoc expenditure and preparation and uploading of daily/journals.  Management of XPS courier service account for all stores.

Work Description and Key Responsibilities  Assisting on audit assignments – My key assignment of note included a secondment on an audit review of Ladysmith’s Municipality.  Assisting and drafting of annual financial statements.  Completion/Computations of client’s tax returns.

National Diploma In Accounting

High School/Secondary Diplomas And Certificates, Grade 12 / Matric - Exemption Pass