1-Translating and simplifying requirements2. provide technical analysis and feasibility studies of implementing IT solution3. studying AS-IS business process and proposeTO-BE enhancement through Process optimization as well converting service to self smart service4. liaising extensively with external or internal clients;5. analyzing clients' existing systems and business models;6. mapping and documenting interfaces between legacy and new systems;7. understanding software development lifecycle;8. translating client requirements into highly specified project briefs;9. identifying options for potential solutions and assessing them for both technical and business suitability;10. conducting requirements analysis and preparing specific proposals for modified or replacement systems;11. developing solutions and related products;12. producing project feasibility and costings reports;13. presenting proposals to clients;14. Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction;15. ensuring that budgets are adhered to and deadlines are met;16. drawing up, supervising and documenting testing schedules for complete systems;17. overseeing implementation of a new system including data migration;18. planning and working flexibly to deadlines;19. supporting users on change control and system updates;20. providing training and user manuals to users of a new system;21. keeping up to date with technical and industry developments.

• Customer Requirements Management• Stakeholders Management• Communication Management• Change Management• Business Process Re-engineering• Implementing IT Solutions• Training• Documentation• IT Implementation Support• Revenue Cycle Management (Insurance Management)• Finance Management• Human Resource Management• Medical Records Management• Front Desk Refinements• Appointments Management• Nursing Process Efficiency Management• Process Flow Improvements• Gap Analysis