Farouk Tomori Email & Phone Number

● Ensuring 24/7 optimal performance and uptime of the applications monitored● First Level & Second level Support (FLS&SLS) on Payment platform and all our Collections portal ( Xpresspay,Revpay,Custom,WAEC and others) issues.● Responsible for maintaining a 99% uptime on all Online and mobile banking &Payment Platform applications through troubleshooting, resolving and escalating issues if needed for smooth functioning of the applications.● Providing front-end support to… Show more ● Ensuring 24/7 optimal performance and uptime of the applications monitored● First Level & Second level Support (FLS&SLS) on Payment platform and all our Collections portal ( Xpresspay,Revpay,Custom,WAEC and others) issues.● Responsible for maintaining a 99% uptime on all Online and mobile banking &Payment Platform applications through troubleshooting, resolving and escalating issues if needed for smooth functioning of the applications.● Providing front-end support to customers and colleagues in other departments● Ensuring effective front-end and back-end functionality of applications● Establishing the root causes of all application errors that occurs on application within my teams purview, and escalating serious concerns● Deployment of fixes or new products and features for applications monitored● Follow best practices for change management/control of proposed solutions● Delivering regular and customized training to teams within the business● Managing code migration across environments to ensure continued and synchronized functionality● Keeping a record of configuration changes and scheduling application updates● Maintaining and updating technical documents and procedures● Consulting with the software development team, internal users, and clients to improve application performance● Provision of technical resource for projects related to applications monitored● Processing of vendor payments● Incident reporting, monitoring, tracking and resolution● Prioritize and conclusively resolve all emails, enquiries and complaints received in a timely manner● Redirect all wrongly routed requests, tickets and emails to the appropriate teams Show less

Lagos Oriental Hotel

● Worked under Automation and tools (AUTIN) Project ,developing and implementing satisfactory solutions to customer to customer satisfaction using the Knowledge of javaScript , and Sql queries.● Maintaining and fixing issues and bugs regarding various projects and task that were allocated to my Team (ICTSM) .● Optimizing and updating already Implemented solutions ,depending on customer requirement.● Preparing solution design and test report for various… Show more ● Worked under Automation and tools (AUTIN) Project ,developing and implementing satisfactory solutions to customer to customer satisfaction using the Knowledge of javaScript , and Sql queries.● Maintaining and fixing issues and bugs regarding various projects and task that were allocated to my Team (ICTSM) .● Optimizing and updating already Implemented solutions ,depending on customer requirement.● Preparing solution design and test report for various implementation carried out on customers network Show less

Lagos, Nigeria

Ilorin, Kwara, Nigeria

● Using provider state-management● Authentication● Facebook login & google sign up● rest API & postman requests.● responsible for architecting the project.● write some unit tests.● Firebase● cashing data with a hive package.

Nigeria

● Using GetX state-management framework.● Using RiverPod state-management framework.● Developing App based on Clean Management Architecture● Developing App based on MVVM and MVC Design pattern● Development and Migrating Android app into IOS version● Authentication● Using rest API & postman requests.● Facebook login & google sign up● responsible for architecting the project.● write some unit tests.

No 33 Saka Tinubu Street Victoria Island Lagos

● Developing Software to meet Customer requirement using (C#)● Developing Web App using Asp.Net Core and MVC● Scaling ,Maintaining and Revamping of Software Solutions

Computer Engineering, Automation Engineer Technology/Technician

Master'S Degree, Artificial Intelligence