Farrah Berthaud, Mpa, Shrm-Cp Email & Phone Number

• Build and enhance HR programs, processes and tools to align with Child Mind Institute’s mission.
• Ensure company policies and procedures align with best practices, and are compliant with all Federal, State and local laws and regulations.
• Keep abreast of the changing HR landscape and provide guidance on how they impact the organization.
• Collaborate with management and employees to become a trusted HR advisor; provide HR policy guidance and interpretation; listen to concerns and work to find solutions that improve the workplace experience, boost.
• Guide and coach managers in staff performance and creating positive working relationships. Assist in handling employee relations, including recognition, engagement, culture, conflict management and investigations.
• Provide guidance to employees in various HR-related topics such as onboarding, policies, and benefits and assist in resolving any issues that may arise.

New York City Metropolitan Area

• Created new and updated existing standard procedures and policies to reflect the current organizational structure, processes, laws, regulations, and/or NYCHA policies.
• Performed very complex analytical work related to the developments, and/or implementation of agency programs.
• Conducted operational analysis to understand the interrelationships between functions and departments and identified the impact of changes in one part of the organization to the other.
• Conducted independent research of varying difficulty and complexity and provided findings and made recommendations to the procedural committee and/or executive staff to obtain optimum organizational efficiency.
• Organized complex text and processes in sequential order and presented them in a logical manner for a wide audience of employees.
• Led meetings with subject matter experts to obtain process and procedural information.

Greater New York City Area

• Managed, developed, and administered all HR related policies and procedures, increasing clarity, usability, and compliance for over 74,000 employees
• Ensured employee access to appropriate information through direct dissemination and communication of documents and maintenance of employee resource sites and portals
• Facilitated information exchange between agency HR and senior management to support understanding of program effectiveness
• Kept abreast of all new or shifting regulations that may affect the agency and make recommendations accordingly
• Reviewed current policies. Researched usage; interpret and develop recommendations, create drafts, obtain approvals and prepare and distribute changes through effective communication vehicles
• Managed communications of HR practices by coordinating educational forums, developing communication of HR programs, and overseeing the maintenance and publication of key information as required

Greater New York City Area

• Advised clients and small businesses on the administration of human resources policies and procedures, and employment legislation
• Consulted with clients by analyzing current HR programs, evaluating HR needs, and recommending solutions
• Developed, revised, and implemented HR policies and procedures
• Monitored and maintained compliance of HR programs and services with federal and state laws and regulations; conduct periodical audits of HR activities including benefits audits
• Conducted Open Enrollment meetings and train employees on HR programs
• Coordinated recruitment and placement activities on clients’ behalf

Greater New York City Area

• Lead all agency-wide HR functions reporting directly to the Chief Financial Officer
• Performed full-cycle recruiting, salary administration, staff planning, and benefits administration; managed employee and labor relations; processed disability and workers compensation claims; maintained personnel.
• Oversaw the creation, revision and implementation of personnel policies and counseled employees on them; developed policies and procedures to monitor and maintain compliance with the personnel policies
• Managed the administration and delivery of payroll and personnel services; assisted managers and supervisors with salary administration
• Assessed performance reviews and provided feedback
• Developed short and long-range strategic plans for effective employee recruitment, development and utilization

• Executed HR functions reporting to the Vice President of Human Resources
• Managed and supervised the Human Resources Assistant
• Managed and executed the recruitment process; identified staff vacancies, interviewed and selected suitably qualified applicants
• Advised employees on company policies, job responsibilities, and employee benefits
• Liaised between management and employees on various HR matters; engaged in and assisted managers with employee relations
• Oversaw all aspects benefits administration agency including workers compensation, FMLA, and STD company-wide for over 200 employees

New York, NY

• Discovered company underpayment of overtime for over 500 employees within 1st month on the job; elevated compliance and made immediate measures to correct calculation discrepancy.
• Provided administrative support to the HR department
• Supported over 500 Employees, over 60% of which were unionized
• Generated bi-weekly employment postings; advertised employment openings; was the point-of-contact for all union employment postings
• Prepared and processed applications for potential employment; conducted reference checks
• Communicated job offers to prospective employees

Bachelor Of Science (B.S.), Public Administration - Human Resources Track

Activities and Societies: Minor - English Honors

Master Of Public Administration - Mpa, Double Specialization- Human Resources Management & Criminal Justice Policy & Administration

Doctor Of Business Administration, Human Resources Management/Personnel Administration, General