Farrah De Luca Email & Phone Number

• Assist with the ongoing tracking and maintenance of GMP documents;• Review and maintain training records • Initiate and assist Change Control procedures and updates to Standard Operating Procedures• Assist with the maintenance of Licences (including, but not limited to: Drug Establishment Licence, Site Licence,)• Create and issue documents, logbooks and workbooks• Actively participate in internal and external audit preparations, conduct, and responses• Maintain updated Quality Agreements• Compile trending data for Quality Management meetings• Perform monthly trending of investigations, complaints, CAPAs and deviations• Keep quality assurance documentation databases in orderly and updated status• Review and approve OOS/OOT results and investigations in LIMS• Ensure compliance with GMP guidelines• Organize, update and regularly check QA documentation• Participate in determination and trending of employee’s training status including annual GMP training

Toronto

• Duties included client management, product sales, money handling• Maintained inventory records and responsible for product orders• Performed a number of data entry and clerical tasks, including sales reports with analysis

• Developed training manuals and cleaning SOP’s for all Front of House (FOH) staff• Programmed POS system and created Work Instructions for the program• Hired all new FOH staff and trained all new staff to the highest standards of customer service• Managed conflicts by using de-escalation techniques• Ensured all staff performed delegated duties efficiently and correctly

• Collated, calculated and interpreted adjudicator’ marks• Entered all data and ensured proper completion of documentation

Honours Bachelor Of Science

Activities and Societies: Member of the Golden Key Honour Society

Quality Assurance And Regulatory Affairs

Pharmaceuticals, Food, Cosmetics and Cannabis