Farrah Kittleson Email & Phone Number

Greater San Diego Area

• Book vacations for members• Research and plan custom travel itineraries which included day-to-day activities on vacation.• Managed and trained new travel agents on travel agency practices.• Assisted in inventory selection and content in marketing campaigns.• Handled escalated customer calls for conflict resolution. Used conflict resolution as a transition point to book customers on a vacation.

Greater San Diego Area

• Three years of experience in Special Education at the third thru fifth grade level (supplemental and in class support) Two years experience teaching ESL (English as a Second Language)• Preparing and selecting the material for teaching English, providing it to the students, and thereby enhancing their knowledge in all aspects of the English language (vocabulary, reading, grammar, writing, listening, speaking, and pronunciation)• Evaluating the performance of the students and providing them feedback• Teaching English by using various methods as well as audio visual aids

Brentwood, Ca

• Maintained responsibility for the daily operations and management of a computer store• Supervised, scheduled, hired, trained, promoted, and disciplined personnel• Managed budgets, marketing, merchandising, and rotating inventory of stock• Ensured proper handling of daily receipts, balanced registers, bank accounts, prepared and made deposits

• The main point of contact for the customers, handling the file from the time it was originated until the loan was sold. • Worked directly with consumer, underwriters and funders to ensure all documentation was provided, reviewed and met lender guidelines in a timely manner.• Processed all FHA, VA, and Conventional loans according to guidelines.