As a Student Behavioral Assistant at UPMC Western Psychiatric Hospital, I provide vital support in the care and treatment of patients within a high-acuity psychiatric setting. My role involves facilitating group therapy sessions using Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) techniques, promoting emotional regulation, mindfulness, and overall well-being.I specialize in continuous monitoring and care for 25 patients experiencing high-acuity psychosis and delusions, ensuring their safety and progress within individualized treatment plans. Working closely with interdisciplinary teams across 10 psychiatric units, I collaborate to assess patient progress, update care plans, and ensure seamless care delivery.In addition to patient care, I serve as an active member of the recovery team, providing crisis support on other floors, performing restraints and escorts, and contributing to efficient hospital operations. My responsibilities also include charting daily activities, monitoring vital signs, and assessing risk factors for suicidality and homicidality, ensuring that patients’ needs are met while maintaining a focus on safety and well-being.This role has strengthened my ability to work under pressure, apply my coursework in real-life situations, and contribute meaningfully to patient recovery in a dynamic healthcare environment.

- Maximized communications between front and back of house to ensure a cohesive work flow and high team morale- Directed a kitchen of chefs and baristas to increase speed of service, food preparations and quality controlCollaborated with a team of 5 colleagues to ensure quality of service for an average of 50 guests a night- Communicated with clientele to resolve complaints, ensure maximum satisfaction and guaranteed guest retention

As the Student C.E.O. at University of Pittsburgh's Saxbys Experiential Learning Platform, I lead an exclusively student-run cafe operation, overseeing a team of 28 members, driving community outreach initiatives, and managing the cafe’s financials. My role involves a comprehensive approach to leadership, focusing on mastering Saxbys Three Pillars of Leadership.Team Development- Provide ongoing coaching and feedback to support the personal and professional growth of all team members.- Manage Human Resources responsibilities, including progressive discipline, payroll, and separations.Community Leadership- Promote Saxbys LTO rollouts such as the Greetings From rollout, driving category and overall sales- Develop and lead events to drive traffic and position Saxbys as a community cornerstone Financial Management- Take full responsibility for P&L items, including ordering and inventory, labor schedule, and marketing.- Conduct weekly financial reviews and present P&L statements.-Execute sales analyses and establish community partnerships to optimize cafe operations.