Farron Bernhardt Email & Phone Number

Loveland, Co, Us

Colorado, United States

Pragmatic Solution's, LLC has offered leadership and operational efficiency to a several of companies that have under performing assets. From working with developers and owners with new construction, architect's/designers to confirm operational efficiency, pre acquisition analysis, positioning existing communities for sale to being an owners representative to ensure their asset is being managed appropriately by third party management companies. Identifying, Predicting Outcomes, Deciding on the… Show more Pragmatic Solution's, LLC has offered leadership and operational efficiency to a several of companies that have under performing assets. From working with developers and owners with new construction, architect's/designers to confirm operational efficiency, pre acquisition analysis, positioning existing communities for sale to being an owners representative to ensure their asset is being managed appropriately by third party management companies. Identifying, Predicting Outcomes, Deciding on the plan of action, Executing the plan and most importantly following up. Pragmatic Solutions, LLC has kept communities from defaulting on loan agreements, provided liaison services between Owners and Management Companies as well as Board of Directors, Investment Groups, State Surveyors. Not only do we confirm what you already know, we provide a solid plan of action and timeline for maximum return on your investment. Your problem, becomes our Crisis and we take pride in keeping communities from being closed or stop placement by the state and to negotiate corrective plans of action. Licensed or Currently certified in Colorado and RCFE in California. We have provided services with For Profit and Not for Profit Companies nationwide. We also provide interim Executive Director, Regional Director of Operations, VP of Operations coverage during your recruitment. Show less

Greater Denver Area

Vice President of OperationsSupported ownership/investor groups to identify and conduct strategic planning process for the management acquisition of two underperforming communities. Created a donation program with the first donation was $500,000 for Alzheimer’s Research.• Conducted on site operational analysis of two underperforming assets and one property under construction.• Provided ownership/investor groups a comprehensive site analysis summary.• Developed Strengths… Show more Vice President of OperationsSupported ownership/investor groups to identify and conduct strategic planning process for the management acquisition of two underperforming communities. Created a donation program with the first donation was $500,000 for Alzheimer’s Research.• Conducted on site operational analysis of two underperforming assets and one property under construction.• Provided ownership/investor groups a comprehensive site analysis summary.• Developed Strengths, Weakness, Opportunities and Threats (SWOT)• Created Proforma’s for each community with the CFO and CEO• Reduced Work Comp MOD Rate from 1.0 to .07• Increased Occupancy from 25% to 40% and 60% through the worst pandemic in 100 years.• Increased rental rates 6% during the COVID-19 pandemic resulting in zero move outs.• Co-created a Community Care Dashboard to measure trends in resident’s functional status.• Inquiry to Tour 26%, Tour to Move in 61%, Move in to Inquiry 21% during 2020• Implemented Family QR Code for immediate Customer Satisfaction.• Orchestrated the complete turnaround of the Accounting, Bookkeeping, HR, IT, Show less

San Luis Obispo, California Area

Responsible for complete marketing, sales and operations for 87 unit assisted living community. Revamped the operating platform including policies and procedures, human relations, dining services and implemented new Community Relations Management (CRM) system.• Significant efficiency enhancement saving the enterprise $105,000 in 11 weeks.• Scored the highest Resident Satisfaction Score in the 17-year Community History.• Maintained Operations during a serious crisis.• Oversaw… Show more Responsible for complete marketing, sales and operations for 87 unit assisted living community. Revamped the operating platform including policies and procedures, human relations, dining services and implemented new Community Relations Management (CRM) system.• Significant efficiency enhancement saving the enterprise $105,000 in 11 weeks.• Scored the highest Resident Satisfaction Score in the 17-year Community History.• Maintained Operations during a serious crisis.• Oversaw the migration to a new Information Technology Platform • Managed the implemented a document management system• Implemented Sherpa Customer Relation Management system Show less

Las Vegas, Nevada Area

Responsible for Operations and Marketing oversight for two Tax Credit Assisted Living Communities, Creating Operating and Marketing Platforms, Policies and Procedures and establishing Quality Assurance and Risk Management Plans. Enhanced budgeting procedures, review of Financial Analysis and trend projections through the year 2020. Working with State Agencies HUD, HOME and Tax Credit Compliance Auditors as well as establishing a relationship with local Ombudsman and State Health Care Officials.… Show more Responsible for Operations and Marketing oversight for two Tax Credit Assisted Living Communities, Creating Operating and Marketing Platforms, Policies and Procedures and establishing Quality Assurance and Risk Management Plans. Enhanced budgeting procedures, review of Financial Analysis and trend projections through the year 2020. Working with State Agencies HUD, HOME and Tax Credit Compliance Auditors as well as establishing a relationship with local Ombudsman and State Health Care Officials. • Increased Annual Total Gross Income from $4,502,392 in 2011 to $5,039,576 in 2015• Stabilized Annual Net Operating Income from negative - $553,407 in 2011 to $864,006 in 2015• Increased Occupancy from 53% in 2011 to a maintenance of 95% in 2015• Reduced Employee Turnover from 77.4% in 2011 to 47.5% in 2015• Increased Net Cash Flow from $(609,413) in 2011 to $479,121 in 2015• Chairman of the Nevada HAND Residents Services Work Group• Chairman of Future Business Development Work Group• Member of the Human Capital Work Group Show less

Nationwide

Pragmatic Solutions/Farron Bernhardt Consulting brings growth to senior housing non profit and for profit organizations confronted with operational challenges, asset obsolescence and economic resiliency.With thirty years of experience in Independent, Assisted Living and Memory Care, Farron has guided senior housing organizations teetering on the brink of default to efficient operations for long term sustainability and et operating gain through proven step by step action… Show more Pragmatic Solutions/Farron Bernhardt Consulting brings growth to senior housing non profit and for profit organizations confronted with operational challenges, asset obsolescence and economic resiliency.With thirty years of experience in Independent, Assisted Living and Memory Care, Farron has guided senior housing organizations teetering on the brink of default to efficient operations for long term sustainability and et operating gain through proven step by step action plans.Provide expert knowledge drawn from his vast experience as well as his cutting edge and pragmatic methodology. Farron drives collaboration through a meticulous work group solution process that involves and engages employees, management and decision makers.Expert in operations, sales and marketing, crisis management, complex issue resolution, soft skill development and state licensing and ombudsman liaison. Show less

Bothell Washington

General Manager, Foundation House at Bothell Daily operations responsibilities for this upscale Independent Senior Living community. • Reduced Operating Expense by $180,000 annually by identifying operational inefficiencies.• Exceeded Budget expectations by 7% annual average.• Provided daily Marketing and Sales support to Increase Occupancy to 93% during a difficult nationwide economic crisis.• Established value and confidence to residents and families with additional… Show more General Manager, Foundation House at Bothell Daily operations responsibilities for this upscale Independent Senior Living community. • Reduced Operating Expense by $180,000 annually by identifying operational inefficiencies.• Exceeded Budget expectations by 7% annual average.• Provided daily Marketing and Sales support to Increase Occupancy to 93% during a difficult nationwide economic crisis.• Established value and confidence to residents and families with additional program development and resident service enhancement.• Increased resident and family satisfaction from 73% to 94% Show less

Seattle, Wa

• Direct 240 team members daily in operations for a region in, which included 14 assisted living communities, representing 609 units in the state of Washington. • Provided leadership, training, and supportive coaching in the areas of operations oversight, recruiting and team/leadership development. • Reduced Medicaid occupancy by 5% while successfully maintaining average occupancy at 92%. • Implemented strategies in the region to identify team… Show more • Direct 240 team members daily in operations for a region in, which included 14 assisted living communities, representing 609 units in the state of Washington. • Provided leadership, training, and supportive coaching in the areas of operations oversight, recruiting and team/leadership development. • Reduced Medicaid occupancy by 5% while successfully maintaining average occupancy at 92%. • Implemented strategies in the region to identify team member needs• Recruit and retain the quality of the workforce throughout the region. Show less

Denver, Co

• Responsible for feasibility studies, acquisition, and systems integration of 8 retirement and assisted living communities in 5 states. • Immediately identified needs and integrated diverse multiracial workforce to develop a common culture. • Developed corporate and field operating platform, established protocols, and created necessary field infrastructures.• Coordinated new development and assisted in architectural reviews.• Increased net operating income from $3.8M to $6.3… Show more • Responsible for feasibility studies, acquisition, and systems integration of 8 retirement and assisted living communities in 5 states. • Immediately identified needs and integrated diverse multiracial workforce to develop a common culture. • Developed corporate and field operating platform, established protocols, and created necessary field infrastructures.• Coordinated new development and assisted in architectural reviews.• Increased net operating income from $3.8M to $6.3 M• Increased portfolio occupancy from 85% - 98%• Decreased Medicaid census by 5%• Provided architectural and interior design support for 85 unit assisted living community.• Recruited, trained, coached new staff members to become a team to exceed desired outcomes. Show less

Fort Collins, Colorado Area

Western Division Vice President, Operations 1998 - 2001Divisional responsibilities for 36 communities representing over $720 Million in Physical Plant Assets in 9 States including AZ, CO, TX, NV, UT, WA, CA, TN, GA, with a total of 3,500 units. • Responsible for all facets of High-End Independent, Assisted Living and Memory Care Senior Living Communities.• Provided Leadership for 1,200 staff members.Director of Operations 1995 – 1998Regional responsibilities… Show more Western Division Vice President, Operations 1998 - 2001Divisional responsibilities for 36 communities representing over $720 Million in Physical Plant Assets in 9 States including AZ, CO, TX, NV, UT, WA, CA, TN, GA, with a total of 3,500 units. • Responsible for all facets of High-End Independent, Assisted Living and Memory Care Senior Living Communities.• Provided Leadership for 1,200 staff members.Director of Operations 1995 – 1998Regional responsibilities for 12 communities in TX, AZ, CA, and CO. Executive Director, Atria at Brighton, Brighton, CO 1986 - 1995Daily operations of this 100 unit Independent Living community. Progressive responsibility within the company, starting as an Executive Director, promotion into Director of Operations and Divisional Vice President of Operations. Direct leadership in 9 states, evaluated and maintained staff training program, drove revenue through creative sales and marketing techniques. Turn-around and conversion of properties. • Maintained year-round occupancy of 90% or above. • Achieved 28% or greater Net Operating Income.• Develop business and marketing plans.• Upgraded food and beverage service and product quality, keeping costs within or below budget.• Positive team management and growth.• Net Operating Income increased over 58% in 4 years. Show less

Bachelor Of Arts - Ba, Business Administration And Management, General

Business Administration, Marketing/Sales, Management

Activities and Societies: Officer/Member of the University Northern Colorado Marketing Club Started Business degree then transferred.

Associate'S Degree, Business Management

Activities and Societies: National Marketing Team