Maria Fernanda Arrua Mongelos Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

-Track and manage inbound shipments from Asia to North America & outbound shipments within Canada and the United States-Create and distribute necessary documents for export/import and other domestic/international shipments, such as commercial invoices, packing lists, certificates of origin, and customs declarations.-Utilize forecasting tools and techniques to anticipate future demand and calculate accurate production quantities.-Perform an inventory management to consistently calculate, track, and update inventory levels.-Foster effective communication channels with manufacturers, third-party logistics providers (3PLs), and colleagues involved in production and shipment processes.-Continuously review and streamline logistics processes within the department to eliminate inefficiencies and reduce costs.-Regularly review and update internal processes and documentation to ensure compliance with changing regulatory frameworks.

-Coordinated and oversaw all documentation and logistics operations at the loading port for bulk cargo shipments, managing a fleet of 26+ maritime vessels and handling over 950,000+ tons of cargo.-Successfully managed ocean freights originating from various African and Asian countries, with a focus on delivering to Mercosur destinations.-Collaborated with a diverse range of stakeholders including shippers, inspectors, agents, brokers, vessel owners, colleagues, and clients to ensure smooth and efficient operations.- Point of contact for customers. Responded to inquiries via phone calls, emails, or in-person interactions in a timely and professional manner.

Asunción, Paraguay

-Oversaw and managed barge operations for bulk cargo in major ports across Argentina, Uruguay, and Paraguay.-Collaborated with barge company operators, agencies, dispatchers, colleagues, and clients to ensure seamless operations.-Diligently verified and processed import documentation, ensuring compliance and obtaining necessary approvals from stakeholders.

Asunción, Paraguay

-Manage inventory, sales, and purchase ledgers and journals, ensuring accurate financial records.-Review and verify documentation for shipments, ensuring compliance with regulations and smooth customs clearance.-Address logistics queries and resolve issues promptly to maintain seamless supply chain operations.-Support the scheduling of purchases and shipments, aligning with orders and optimizing inventory levels.-Continuously improve logistics processes, identifying inefficiencies and implementing streamlined procedures for enhanced efficiency and cost-effectiveness.

St Petersburg City, Russia

-Provided multilingual support in English, Spanish, and Portuguese, advocating for clients and ensuring their needs were met effectively.-Educated customers on product features, benefits, and website navigation, enhancing their understanding and overall experience.-Analyzed customers' queries to identify underlying needs and provide accurate and relevant solutions.-Resolved customer issues and concerns promptly and satisfactorily, maintaining high levels of customer satisfaction.-Demonstrated strong problem-solving skills and effective communication to address customer challenges and deliver exceptional service.

Asunción, Paraguay

-Conducted extensive research and analysis focused on the General Agreement on Trade in Services (GATS) of the World Trade Organization (WTO).-Developed draft lists of negotiation with a negative approach, outlining market access limitations and national treatment commitments for selected sectors of interest in the Paraguayan market.-Demonstrated a deep understanding of trade agreements and their implications, contributing to the development of effective trade policies for the Paraguayan market.

Asunción, Paraguay

-Orchestrated and facilitated meetings for official visits and engagements with representatives of international institutions, ensuring smooth and productive interactions.-Strategically planned and coordinated actions in collaboration with representatives from national and international institutions, as well as authorities from foreign governments.-Proactively identified opportunities for future sponsorship and cooperation between institutions within the National Youth Secretariat and the Department of Foreign Affairs.-Leveraged diplomatic channels to foster positive relationships and forge partnerships, promoting collaboration and mutual benefit.-Demonstrated strong organizational skills and attention to detail in managing logistics and administrative tasks related to high-level meetings and engagements.

Asuncion, Paraguay

-Provided comprehensive administrative support to meet the needs of various departments within the organization.-Skillfully scheduled and coordinated meetings and appointments, ensuring optimal use of time and resources.-Demonstrated strong organizational abilities in maintaining calendars, managing conflicting priorities, and facilitating smooth communication among team members.-Consistently maintained a high level of professionalism and confidentiality in handling sensitive information and sensitive matters.

Asuncion, Paraguay

-Conducted daily inventory checks to ensure accurate stock levels and timely replenishment.-Prepared comprehensive weekly reports summarizing key inventory metrics and highlighting areas for improvement.-Expertly handled documentation and editing tasks, ensuring accuracy, clarity, and adherence to organizational standards.-Implemented efficient document management systems to streamline processes and enhance accessibility.-Demonstrated meticulous attention to detail in maintaining organized and up-to-date records, facilitating smooth operations and decision-making.

Bachelor'S Degree, International Business

Double degree program in conjunction with Peter the Great St. Petersburg Polytechnic University

Bachelor'S Degree, International Business