Farrukh Abbas Email & Phone Number

Islamabad, PK

Worked closely with leadership to align team objectives with business targets, establishing measurable milestones and refining processes to meet financial and educational standards. Oversaw month-end close processes, including reconciliations, adjustments, and financial reporting, to ensure timely and accurate accounting period closure. Developed training.

United States

Oversaw complex billing issues and ensured timely and accurate month-end close, including reconciliations and adjustments.Created structured workflows for billing and chargeback handling, scaling the team to achieve a 60%+ win ratio in chargeback disputes within 3 months.Recruited and onboarded new team members, delivering training on billing processes.

Adhere to safe work practices, Identify research and resolve billing variances to maintain system accuracy and currencyDevelop and implement improvements in the billing system to maximize efficiency, reduce delinquency and increase accuracy.Plan cross-departmental training for the team to understand the workflows and processesMatured into sub-domains of.

Handling Chargeback Domain.Handling Vendor Finance Processes and Rebates.Training New Hires.Developing new strategies to streamline work processes.Handling different ad-hoc projects related to billing.Performing Audit on different accounts as per the requirement.Handling Customized Invoicing for ENT Customers.Handling refunds and credits.Handling.

Islāmābād, Pakistan

* Currently responsible for Managing chargebacks domain, drafting responses for chargebacks with the legal team, mitigating the chargebacks outside the chargebacks process. Maintaining the different reporting for chargebacks also managing the team of chargebacks, providing them training related to chargebacks and different customer related queries. I also.

*Using Salesforce to analyze the customer accounts and their information*Using Zuora for customers' subscriptions and to solve billing and payment issues.*Taking Inbound and making outbound calls for customer inquiries.*Analyse billing accounts.* Making calls and emails to collect on recurring transactions* Debt Collections*Reviewing quotes, and.

Islāmābād, Pakistan

*Making Strategies to meet organisational short-term and more importantly long-term goals.*Training the new hires & provide them with all the information to work.*Submission of monthly progress reports of the collectors regarding performance to the management.* Co-ordination with clients and meeting their demands.* Working on scheduled hearings and.

Islāmābād, Pakistan

1 Increase company revenue by recovering claims/Liens.2. Analysis of the claims and submitting report to the manager3. Resolution of cases and liens4. Working on scheduled hearings and tasks assigned by the manager5. Meeting monthly assigned targets of collections and cases to be resolved6. Train new hires7. Help team members on their tasks, making sure.

Islāmābād, Pakistan

* Examined, audited, processed and negotiated for payment a variety of difficult and complex vouchers including claims against contracts, purchase orders, grants and cooperative agreements.* Verified and analyzed data to ensure that claims are valid and that settlements are made according to company practices and procedures.* Made independent judgment as.