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Farrukh Nasim is listed as Technical Support Analyst at iSAMS By IRIS with expertise in MIS at iSAMS By IRIS, a company with 28 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Farrukh Nasim.
Farrukh Nasim previously worked as Technical Support Analyst at Isams By Iris and Support Analyst - B2B at Menulog. Farrukh Nasim holds Bachelor Of Information Technology from Cquniversity.
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At iSAMS, part of the IRIS group, my focus is on using my cloud MIS expertise to streamline educational processes and improve communication between school stakeholders. My role involves tackling complex technical issues, ensuring seamless integration with third-party platforms, and enhancing user experiences across mobile and web applications.Previously, my tenure at Menulog sharpened my support skills in both B2B and B2C environments, where I was recognized for top-notch service and productivity enhancements. A continuous learner, I hold a certification in Diversity, Inclusion, and Belonging, which informs my approach to delivering client-centric solutions in a global, diverse marketplace.
Listed skills include Financial Reporting, Financial Accounting, Auditing, Account Reconciliation, and 18 others.
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A career timeline built from the work history available for this profile.
Sydney, New South Wales, Australia
iSAMS is a cloud-based school management information system (MIS) designed specifically for independent schools. Manages curriculum, timetables, assessments, reporting, admissions, student wellbeing, and financial data for the entire school. Connects with various third-party platforms for a more streamlined workflow. Provides portals and mobile apps for.
Sydney, New South Wales, Australia
Resolved restaurant partners queries over the phone and via emails, provided support to our restaurant partners about the web-portal, educated partners on how to get good use of the portal, logged incident tickets about the portal to correct teams, Prioritised tickets according to the urgencies, worked with SME's and CI team to create system more.
Resolved customer queries and complaints daily via multi-channels on Zendesk and talkdesk. Effectively negotiated with customers and created win/win resolutions for both customers and business by using multitasking techniques and analytical skills. Proactively identified improvement opportunities within systems, processes and customer service interactions..
Sydney, New South Wales, Australia
Provided Technical Support on MS Teams to NSW High School Teachers for their Professional Learning (virtually). Collaborated with facilitators to manage sessions in a fast-paced environment. Liaised between facilitators and attendees to ensure the process runs smoothly. Promptly posted messages in the main discussion room for instructions to follow..
Supported all IT related Issues in a timely and professional manner, Maintained and updated software as required, Provided training to staff for new updates in software and created user guidelines, Produced various reports utilizing MS SQL server using queries and regularly backed up data, Accurately stored all the data in relevant software for compliance.
Maintained user account information including rights, security and system groups with Active Directory. Administered and supported Office 365 outlook and various other software. Monitored, measured and managed the quality of order creation, and service response time. Developed, implemented, monitored and measured customer service policies, processes and.
Other employees you can reach at isams.com. View company contacts for 28 employees →
Don Mario Akinyemi
Colleague at Isams By Iris
Westhoughton, England, United Kingdom, United Kingdom
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EB
Emma Bolton
Colleague at Isams By Iris
United Kingdom, United Kingdom
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SR
Stuart Reid
Colleague at Isams By Iris
Greater Reading Area, United Kingdom
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DT
Daniel Thwaites
Colleague at Isams By Iris
Norwich, England, United Kingdom, United Kingdom
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RP
Ryan Pauls
Colleague at Isams By Iris
Greater Newcastle Area, Australia
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MN
Matthew North
Colleague at Isams By Iris
Grimsby, England, United Kingdom, United Kingdom
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KT
Kyle Taylor
Colleague at Isams By Iris
Oldbury, England, United Kingdom, United Kingdom
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DL
Dalinda Louati
Colleague at Isams By Iris
Sfax, Tunisia, Tunisia
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PN
Paul Nugent
Colleague at Isams By Iris
Rugby, England, United Kingdom, United Kingdom
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RK
Rafik Ksontini
Colleague at Isams By Iris
Sfax, Tunisia, Tunisia
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Quick answers generated from the profile data available on this page.
Farrukh Nasim works for iSAMS By IRIS.
Farrukh Nasim is listed as Technical Support Analyst at iSAMS By IRIS with expertise in MIS at iSAMS By IRIS.
Farrukh Nasim is based in Sydney, New South Wales, Australia while working with iSAMS By IRIS.
Farrukh Nasim has worked for Isams By Iris, Menulog, Nsw Department Of Education, Nk & Associates, and The Cheesecake Shop.
Farrukh Nasim's colleagues at iSAMS By IRIS include Don Mario Akinyemi, Emma Bolton, Stuart Reid, Daniel Thwaites, and Ryan Pauls.
You can use AeroLeads to view verified contact signals for Farrukh Nasim at iSAMS By IRIS, including work email, phone, and LinkedIn data when available.
Farrukh Nasim holds Bachelor Of Information Technology from Cquniversity.
Farrukh Nasim is listed with skills including Financial Reporting, Financial Accounting, Auditing, Account Reconciliation, Accounting, Internal Controls, Financial Analysis, and Internal Audit.
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