Farshad Rezvan Email & Phone Number

Ottawa, Canada Area

• Analyze, design, plan, install and implement various network solutions including Routers, Switches, Firewalls, WiFi, VPNs, Load balancers and logging/monitoring applications• Response to network and security incidents and outages by analyzing network traffic using Wireshark and Tcpdump• Provide Level 2/3 support via phone, email, remote access and on-site in an efficient manner to make sure client SLA’s are met• Performing network maintenance and system upgrades including service… Show more • Analyze, design, plan, install and implement various network solutions including Routers, Switches, Firewalls, WiFi, VPNs, Load balancers and logging/monitoring applications• Response to network and security incidents and outages by analyzing network traffic using Wireshark and Tcpdump• Provide Level 2/3 support via phone, email, remote access and on-site in an efficient manner to make sure client SLA’s are met• Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations• Monitor system resource utilization and performance and ensure system availability and reliability and provide technical recommendation to improve network performance, security and availability• Create and maintain project plans by ensuring timely delivery of results and implementation of milestones• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure• Write, review and approve of technical documents, including procedures and network drawing• Train new employees Show less

Ottawa, Canada Area

• Configure, install and maintain networking equipment (switches, routers, firewalls)• Participate network architecture and design for new projects• Prepared and setup lab to test new configuration and implementation steps• Provided day-to-day support, administration, maintenance and management of network infrastructure and VoIP systems• Communicated electronically and over the phone with customers in case of network and service failure• Delivered solution and support… Show more • Configure, install and maintain networking equipment (switches, routers, firewalls)• Participate network architecture and design for new projects• Prepared and setup lab to test new configuration and implementation steps• Provided day-to-day support, administration, maintenance and management of network infrastructure and VoIP systems• Communicated electronically and over the phone with customers in case of network and service failure• Delivered solution and support customer via E-mail, phone or on-site support• Opened ticket and escalate problem to the second level of support, if needed• Prepared change request and implement changes according to the plan and verify new changes after implementation• Prepared draft and final technical procedural documentation and user guide Show less

Ottawa, Canada Area

• Set up and prepared lab environment according to the test plan• Configured and implemented Cisco Routers and Switches based on the test scenarios• Followed test procedures, performed tests and document the reports• Prepared draft and final technical procedural documentation

Iran

• Configured and implemented IP Backbone routers and switches (Cisco7600 and 12000 Series)• Communicate electronically and over the phone with customers in case of network and service failure• Integrated optical nodes and microwave links into configured routers and switches (IP Network)• Test and troubleshoot inter connectivity problems• Performed Pre and Final Acceptance Tests (PAT and FAT) with customer representatives• Provided solutions and technical supports by phone… Show more • Configured and implemented IP Backbone routers and switches (Cisco7600 and 12000 Series)• Communicate electronically and over the phone with customers in case of network and service failure• Integrated optical nodes and microwave links into configured routers and switches (IP Network)• Test and troubleshoot inter connectivity problems• Performed Pre and Final Acceptance Tests (PAT and FAT) with customer representatives• Provided solutions and technical supports by phone, remotely or on-site for customer• Opened, followed up and closed customer tickets in Resolve tool and escalated cases to Tier 3• Set up and simulated customer case in lab and communicated with product line and R&D for final resolution• Trained internal and external staff in regional support teams Show less

Iran

• Monitored and assessed IP BB network KPI, consisted of 7600, 12000 routers and 2900 and 3500 switches• Monitored network performance after any change activity• Prepared reports for IP planning and optimization teams based on the network KPI• Implemented configuration for IP BB nodes

Iran

• Commissioned and integrated Siemens Digital Subscriber Line Access Multiplexer (DSLAM) (hiX 5300 Series)• Commissioned and integrated Cisco and Huawei Routers and Switches • Collaborated with Quality Control (QC) team and prepared check lists for control implementation• Offered CCNA and Networking training to subcontractors and technicians• Installed DSL modems in customer premises and delivered DSL service • Prepared reports based on network KPI

Iran

• Reviewed requirements for a network establishment• Planned and designed network topology• Managed cabling sub contractors• Configured, developed and implemented Router (Cisco 3640), Switches (Cisco 2950), servers (Windows 2000) and 100 clients• Maintained and troubleshoot network failures and problems

Bachelor'S Degree, Computer Engineering

Diploma, Mathematics And Physics