Managed patient inquiries and insurance billing with accuracy and empathy, ensuring customer satisfaction and maintaining high standards of data confidentiality.Communicated complex insurance policies and procedures in a clear, straightforward manner, helping clients understand and resolve issues.Developed strong active listening and troubleshooting skills, which enhanced the quality of support provided.Insurance Verification: Proficient in verifying patient insurance coverage to ensure necessary procedures are covered, minimizing billing errors.Accurate Data Entry: Expertise in accurately entering patient benefit information across multiple systems and ensuring data integrity.