Bpms Supervisor
CurrentAs the Business Process Management system (BPMS) Supervisor at Diopars, I have been responsible for the strategic recognition and implementation of the company’s business processes, with a specific focus on streamlining the implant production workflow through BPM tools and Rahkaran’s ERP system. My role centers on enhancing operational efficiency by designing BPMN frameworks and overseeing the execution of critical processes across multiple departments.-Production Module Implementation: Spearheaded the full recognition of the implant production process and establishment of the Rahkaran production module, ensuring smooth integration and enhanced operational efficiency.-Process Design and Optimization: Led the comprehensive redesign of procedures/ instructions, focusing on automation and efficiency improvements across key Business functions:~Procurement: Developed and Optimized procurement processes from supplier identification, appraisal, and inventory management, ensuring timely goods handling and accurate tracking.~Quality Management: Developed and deployed systems for document approval, CAPA (Corrective/Preventive Action), and Employee referral tasks effectiveness appraisal to ensuring continuous quality improvement.~Human Resources: Established streamlined workflows for salary advance requests, employee loans, settlements, and certification publishing, Automated meeting management, ensuring compliance and transparency.~Inventory Management: Introduced robust processes for the inspection and approval of incoming raw materials, spare parts, and outsourced products.~Sales and Marketing, CRM and after Sales: Designed and managed processes to support corporate branding initiatives and sales workflows, from New customer onboarding, contract approval to sales request execution, product failure investigations, Branding Target Achievement.-Designed and implemented custom situational controls to improve data entry accuracy and prevent software errors.