Faruk Jasaragic Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Managing a portfolio of accounts with a total value exceeding multiple millions, focusingon maximizing revenue and client success.Develop strategies to reduce churn by analyzing trends and implementing best practices.Work with customers to align the product or service with their business goals, ensuring they derive tangible value and a strong return on investment (ROI).Creating an onboarding process with in-app guidance.Educating customers with in-app help and improving customer experience.Building relationships by providing consistent value and fostering customer loyalty.Encouraging satisfied customers to become advocates by participating in case studies, testimonials, and reference programs.Mapping customer success journeys to spot and remove friction.Liaising with the sales & marketing team to understand customer needs and user insights.

Franklin Park, Illinois, United States

Analyzing and expanding business operations toward sustained growth.Monitoring revenue streams and identifying opportunities to increase profitability.Evaluating and improving sales, marketing, and branding strategies.Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue. Managing social media content strategies (LinkedIn) to increase customer retention and creating networking opportunities.

Franklin Park, Illinois, United States

Demonstrated ability to achieve results in international shipping sales, tackling both theair & ocean markets.Ability to maintain customer relationships in order to close new and existing business.Combine sharp customer focus with analytical skills in order to fully understand marketconditions that result in short, medium & long term solutions for the customer.Weekly cold calling and prospect building to ensure personal customer portfolio providespotential for future opportunities.Pipeline management - increasing weekly sales pipeline by 20% through company trackingsystems and third-party search engines.Maintain 5-10% profit margin in a struggling COVID market with a new client-centricsales strategy.Self-motivated & organized, with strong attention to detail to ensure customer goals are metwith the right solutions in place.

Franklin Park, Illinois

Process data through the company’s system (ProCars), understand company accountingprinciples and job costing, identify transactions and tasks that require special handling.Recommend improved processes to manage and implement resolutions withinthe assigned scope of responsibilities. Team member of national account for Caterpillar(CAT), coordinating pickups and exports of machinery equipment primarily toAustralia and Singapore.

Itasca, Illinois

Itasca, Illinois

Northbrook, Il

Parkonect is an IoT parking hardware, including full parking systems, add on barcode readers, LPR, cloud based control, analytics, and a full suite of API integrations. From full parking access and revenue control systems to add-on solutions that work with your existing equipment, Parkonect's family of IoT connected parking hardware fit facilities of every shape and size. Combined with our API driven cloud platform, unlock true profitability from hidden cash flows and operational efficiencies while driving the experience that keeps your customers where they belong: your garage.Parkonect was built on the foundation that a parking facility is a component of a greater property asset investment. We have products and features that were specifically designed to increase customer loyalty, your brand and site amenities. When done right, these attributes lead to sustained profitability and significantly improved asset valuation.Duties:Provide support to our clients and strategic partners regarding on-site difficulties, integrations, and our SaaS software functionalities. Lead and provide strategic creative direction for all marketing collaterals to drive greater efficiency and maintain relationships with strategic partners and vendors.

Greater Chicago Area

Assist customers with online parking reservations; specifically Spothero and Parkwhiz.Work closely with Spothero and Parkwhiz to ensure customer satisfaction.Assign job tasks through system programs such as (Xora), ensuring customer is assisted in a timely and professional manner. Collaborating with team members assuring everyone is up to date with daily alerts and location rate changes.

227 West Monroe Street

Work consisted of providing assistance in pay station difficulties, ticket jams, bad ticket entries, rebooting and resetting the pay-station operating systems.Completing and recording daily shift reports.Hands on experience with Spothero and ParkWiz user applications and parking reservations.

Chicago, Illinois

Collaborated with creative department on managing and designing artwork for print and production purposes.

200 E. Randolph

Collaborated with creative team to create and design marketing materials for Aon Hewitt’s four solution areas: Retirement & Investments, Talent, Rewards & Performance, Health & Benefits and HR Services. Daily assignments included creating and updating social media tiles for Twitter and LinkedIn. In addition, other tasks included designing infographics, white papers, and case studies for presentation purposes and quarterly reviews.Lead design process and designed Aon's event presentation templates.Implemented art direction and lead design process for Aon's ON24 webinar platform. Mindful of Aon's brand guidelines, close consideration was kept on the overall color schemes and design aesthetic.

200 E.Randolph

Collaborated with creative team to create and design marketing materials for Aon Hewitt’s four solution areas: Retirement & Investments, Talent, Rewards & Performance, Health & Benefits and HR Services

188 N.Lasalle

Responsible for wire frame, visual identity and provided art direction to architectural company website

Managed and prepared artwork for production, installation and design signage solutions for the sports and entertainment industry

1809 Wisconsin Avenue

Responsible for designing and creating the brand identity for a small–business engineering firm

Interdisciplinary Product Design Team Member.• University of Illinois at Chicago / Baxter Joint Internship Program• Bio-engineering Based Program• Graphic Designer on Team• Developing poster layouts• Creating presentation boards• Photographing spacer prototypes • Designing multiple process books

Bachelor Of Design (Bdes), Graphic Designer, Gpa: 3.41/4.0

Activities and Societies: Student-Athlete at the University of Illinois at Chicago (2010) (Soccer) Member of the Meetup Community Program.

Education record

Activities and Societies: Soccer team