Lead and inspire a team of account executives, supervisors, and support staff for US based outbound sales campaign - Oversee the day-to-day operations, ensuring that our business centre consistently delivers exceptional customer service, sales and logistics.

Successfully trained and developed over 56 New Hire Training (NHT) batches for US based clients.I specialise in designing and delivering comprehensive training programs that empower agents with the skills and knowledge to excel in customer service and sales.I have consistently delivered measurable results, helping teams generate revenue from their first month of operations. Many agents I trained from the ground up have since advanced to leadership roles, now holding positions as… Show more Successfully trained and developed over 56 New Hire Training (NHT) batches for US based clients.I specialise in designing and delivering comprehensive training programs that empower agents with the skills and knowledge to excel in customer service and sales.I have consistently delivered measurable results, helping teams generate revenue from their first month of operations. Many agents I trained from the ground up have since advanced to leadership roles, now holding positions as managers and senior managers across various organisations. Show less