Farwa Hyder Email & Phone Number

Germany

Karāchi, Sindh, Pakistan

As a Technical Business Analyst, I have developed a strong skill set in bridging technical and business requirements to deliver impactful solutions. I have collaborated extensively with clients to lead requirement-gathering sessions, translating their needs into detailed Functional Specification Documents (FSDs) and System Requirement Specifications (SRS). Utilizing tools like Confluence and Whimsical, I effectively documented processes and created intuitive diagrams to visualize workflows.In a significant project with HP, I leveraged my technical expertise to contribute to successfully developing a designer tool, delivering results that exceeded client expectations. My role also involved managing project-focused system enhancements, ensuring updates aligned with client requirements and system functionality.I worked closely with the UI/UX design team to create prototypes using Figma, facilitating a seamless user experience. By conducting comprehensive testing on new code, I ensured that all deliverables met the highest quality standards. During User Acceptance Testing (UAT), I identified critical bugs, reported them through Jira, and collaborated with development teams to verify fixes and ensure resolution.Additionally, I spearheaded the development of new application modules, from gathering requirements and documenting them to securing client sign-off. My ability to coordinate across teams and maintain attention to detail has consistently driven projects to successful completion.

Dubai, United Arab Emirates

As a Technical Business Analyst / Assistant Project Manager at Wavetec's Global Operations Team, I effectively took on Project Manager responsibilities, leading multiple projects and managing my team to deliver Digital Queue Management solutions across 71 countries. I guided projects through all stages, from requirement gathering to launch, UAT, and support for clients in the US, LATAM, and European markets.Key Responsibilities included:-Planning project blueprints by defining scope, allocating resources, setting deadlines, and outlining tests and maintenance.-Defining project scope and objectives, engaging stakeholders, and ensuring technical feasibility.-Tracking milestones, deliverables, and change requests while overseeing cross-functional project teams.-Managing all project lifecycle phases, including scope and requirements management, work breakdown scheduling, and priority management.-Escalating issues effectively and activating crisis management as needed.-Maintaining detailed project documentation and negotiating with stakeholders to resolve issues and mitigate risks.Key Achievements:-Conducted root cause analyses leading to a 30% reduction in downtime, enhancing system stability.-Delivered product demonstrations that contributed to a 47% increase in revenue.-Led the integration of WhatsApp Messaging Solutions with Infobip and Meta.-Successfully migrated an on-premises solution to the cloud for over 200 branches.In this capacity, I excelled at bridging business needs with technical solutions, facilitating requirements gathering, and ensuring the successful execution and deployment of software projects.

Dubai, United Arab Emirates

Karāchi, Sindh, Pakistan

Pakistan