● Improved marketing outreach capability by leading development of an optimized marketing portal (Python, Flask, MySQL, AppEngine) and ETL pipeline (DataFlow, Cloud Storage).● Enhanced ops efficiency and client responsiveness by designing, testing and releasing business-centric workflows in SalesForce Healthcare Cloud● Designed, tested and released Salesforce based dashboards focusing on patient intake metrics; Developed reporting enabled identification of low-performing marketing campaigns● Designed, ran UATs on Salesforce based archival solution● Created multiple task automations using salesforce flow primarily in lead management to enable operations.● Led shared partnership visibility program for patient care; integrated SFDC with 3rd party tool (Xealth)

● Optimized Azure infrastructure resulting in reduced org-wide compute costs by 15-20%; solution design leveraged Moodle LMS,VMs,DB,CDN,NFS● E2E design, development & release of tech to optimize/enhance streaming experience for client’s content; New plug-ins/config used PHP, JavaScript, jQuery, MySQL, Azure video indexer● Designed & executed full-stack build of search engine which resulted in increased user adoption of search across training cohorts; included complete rebuild of UI elements (PHP, CSS, Ajax), optimized config of backend services (e.g., Azure Cognitive APIs) & tracking adoption with google-analytics)● Led team (2-3 devs) to drive user experience up-lift of primary front-end/web-channel; effort led to increased reactions & conversion rate; required A/B testing, monitoring KPI’s & UI changes● Designed & released automation for indexing videos resulting in 12-15% productivity gains for offshore content team; leveraged Azure video indexer using python, Azure blob storage API● Refined multi-cloud resource management strategy; innovated Kubernetes orchestration methodology resulting in reduced cloud billing by ~30% for each client; demonstrated automation PoC using binder hub, GKE, Git, YAML config to leadership before hardening and moving to production● Developed & released web-app to automate L&D certificate build resulting in ~10% productivity gains for content team; leveraged Python, Django, JavaScript and Fabric.js● Responsible for leading critical operational activities i.e., Docker images, CI/CD pipelines, Kubernetes clusters, automated testing, release management (production code pushes/deployments), environment stand-ups for development/testing needs● Promoted to team-leadership role with key responsibilities for managing delivery with off-shore resources; Established cadence & agile practices (owned stand-ups, backlog grooming, prioritization) ● Responsible for conducting technical interviews for candidates (conducted 10-15 in 2020-2022)

● Developed and released web-app based on Django ORM to enhance search functionality for a client’senterprise front-end; included data-model refinement, SQL, release management (Git)