Fasyuddin Ali Mohammed Email & Phone Number

Muscat, Sultanate Of Oman

Responsible for delivering Technology and Digital service capabilities across the group. Supporting and enabling technology integration program to combine group businesses post-mergers. Oversight of Group’s ICT strategy, governance, compliance, delivery, applications, infrastructure, cybersecurity, operations, contact centers, corporate shared services and Centre of Excellence (COE).Reporting to Vice Chairperson, as a key member of the group executive team, I work closely and collaboratively with other members & commercial business leaders across the Group.Achievements to date:• Leading the group’s ICT strategy globally. Development and execution of cross-company teams on business efficiency, digital transformation, and revenue enhancement projects through multiple domestic and foreign mergers during a period of rapid growth.•Orchestrated effective change and operational leadership, during a period of significant change, maintaining a culture focused on supporting multiple companies with nimble staff.•Fostered a culture of excellence, growth and continuous improvement, by ensuring ICT staff have access to development opportunities, coaching and monitoring.•Directed the team on upgrade of Oracle EBS to Oracle Fusion, (Financials, Purchasing, Inventory, Order management, Hyperion, Planning & Budgeting, Consolidation, WMS, Quality Mgmt. and HCM).•Implemented an Integrated Property management solution for the group with assets held within Oman and the rest of GCC.•Implemented an integrated travel management solution (TRAACS) that resulted in a double-digit reduction in work, assisted in financial control, profitability and revenue growth by equipping right set of tools for B2B, B2C, Inbound & Outbound systems, ease of use & significant cost savings.•Established effective ICT Risk Management and Cybersecurity management frameworks.•Established a fully functional and operational DR site with seamless transition for SBGH head office.

Chief Information Officer.Appointed General Manager IT in 2017, for Nextfleet, Mitsubishi Corporation Australia. Responsible for technology integration and Digital transformation program to combine Mitsubishi Corporation’s diversified businesses (Manufacturing, Retail & Distribution, FMCG, Electronics, Healthcare, Mining and Automotive).ICT operational footprint spans multiple sites, data centers and partners in Australia, Middle East and Japan, digital channels, contact centers and corporate offices. Regular attendee at board meetings.•Developed technology strategy to align technology to business vision. Seamless transition for established mature business.•Established technology leadership team, and transitioned a workforce of permanent staff and outsourced team members into a combined organisation structure.•Oversight of ICT strategy, governance, delivery, applications, infrastructure, & operations.•Successfully rolled out ERP Solutions, SAP, Ms. Dynamics, Oracle EBS, Oracle Fusion migration for group companies.•Delivered self-serviced BI (SAP SAC), Oracle Hyperion (EPM), data analytics and reporting strategy.•Rolled out SAP CRM (Sales & Service Cloud, Marketing Cloud) and Salesforce CRM for the group.•Executed formulation of policies & standards, compliance, processes for service delivery frameworks along with IT Team, corporate services team and the IMTC Committee.•Enabled technology capability & positioned IT as a key enabler for business and future growth.•Member of the information management and technology Committee (IMTC) as the key governance body for delivery of IT investment programs, major projects and IT services.•Rolled out a hybrid SAAS integrated Customer Portal and website highlighting Digital Presence.•Introduced Six Sigma to ensure process, performance improvement and variations minimized in operational departments.

Melbourne, Australia

Rising Group is a diversified property development, investment, asset and facilities management business, with assets held in Australia & New Zealand. As CTO, I was Responsible for ICT and digital transformation, cultivating teams, and building a sustainable tech capability for Rising Group that was nimble and responsive (people, process and technology).Member of Rising Group's executive leadership team, reporting to the CEO. Led a team of 5+ ICT professionals, with an operating budget of $4M and capital budget of $13M+. Developed Rising Group's ICT strategy, innovation & governance plan and ensured its, compliance & delivery of applications, infrastructure, cybersecurity and operations. ICT operational footprint spans 1 head office and 12 site /project offices in Australia and New Zealand. Achievements:• Implemented contemporary ICT strategy and roadmap for Rising Group to enhance productivity and guide investment priorities.• Introduced transformation program that focused on building nimble and responsive teams, enhancing innovation and making technology a source of competitive advantage.• Delivered new capabilities: leading data insights platform, and digital and content marketing capabilities via AI, Document management and integrated ERP.• Worked shoulder-to-shoulder with, the CEO, COO and top executives, as a trusted advisor; • Managed the Rollout of integrated SAP (FICO, SD, CRM and HCM modules) solution.• Deployed Project wise collaboration suite, handling millions of documents and scanned images. • Managed the “Service Now” ITSM Tool and Endpoint IT Management suite “Symantec Altiris” to maintain accurate service records of Users and IT Department Asset Tracking and management. • Worked with regional department heads, especially Sales and Marketing to plan and advice on technologies and services to meet evolving market needs that enhance revenue.• Rolled out new telecom and data centre services & deployed effective resources to support them.

Al Wusta Region, Oman

Oman Dry Dock is a billion-dollar enterprise, undertaking operations of ship building, Conversion and ship repair. The company is one of the largest Drydocks in the region.DUTIES:• This was a new setup (Greenfield) and as Sr. Manager IT, I had to establish the information and Communication technology strategy and direction for the company. • Created a blueprint of IT infrastructure to automate functional /technical processes of the enterprise.• Managed project teams to strategize and build applications and get systems and infrastructure aptly created and documented.• Formalized operational and strategic planning processes by authoring policies & procedures. • Managed feasibility study for Drydock Information System (DIS). Was responsible for liaising with key suppliers, Ministry of transport & Communications authority and for ensuring the company was ready to build a multi modal fully integrated Drydock system.• Implemented a 500 Nodes HP /Astra, IP/ PABX solution, Tandberg /Polycom Audio Visual Solution, Public Announcement systems and CCTV requirements of the enterprise.• Managed the construction and rollout of Tier IV data centers one each at primary and corporate office sites that are 500 KM apart. The 2 sites adhered to DR requirements of the company, acting as business continuity sites with major business components fully fault-tolerant.• Introduced service management & Prince2 as the project management framework.• Designed & managed the intranet & Internet sites of the company. (www.omandrydock.com)• Was responsible for Budgeting and Capex management for spending and cost recovery goals.• Other projects completed were: In house Data Centre including Comprehensive Virtual environment and data storage, Setup of HP Call Center Server & IP Telephony, Avaya call pilot unified messaging, Video Conferencing, Public Announcement System, CCTV solution, Audio collaboration sites, SharePoint Intranet supporting up to 100 users and other enhancements.

Muscat Governorate, Oman

The Wave, Muscat is a unique freehold property community that offers contemporary residential and retail properties in Muscat, Sultanate of Oman. The company is represented by Government of Oman and UAE based Majid Al Futaim Group. The Wave, Muscat is a build, sell and manage model. ACHIEVEMENTS AT THE WAVE, MUSCAT:• I had set the vision for IT and communications at the Wave, Muscat. Also defined the organizational structure, staff recruitment and management of IT department. Managed a team of 20+ staffs, comprising technical consultants & support teams. • Selected and directed the rollout of Microsoft Dynamics ERP for the company. Provided direction for in-house management and upkeep of ERP for the company.• Rolled out the property management suite for the company. The solution selected, eased the processes of property management business.• Selected and managed the rollout of CRM and Facilities Management Suites for the company. • Successfully evaluated and deployed Electronic Document Management suite ("EDMS") Think Project, capable of handling millions of Documents and scanned images. • Was responsible for IT Management, Strategic planning, Business Solutions, Budgeting, Project Management, Infrastructure Planning, Contract Negotiations and Vendor Relations.• Efficiently handled the Change Management processes that involved, raising and recording of changes, assessing the impact, cost, benefit, risk of proposed changes, approvals, managing change implementation, monitoring, reporting, and closing change requests. • Renegotiated contracts and service agreements with ISP, local & international Escrow Operators, which improved level of service while reducing risks of data loss & information mishaps.• Implemented a 250 ports Avaya IP Telephony suite and a 40 Nodes Contact center solution for the Wave, Muscat. With active integration with the CRM application.• Designed and managed the rollout of the Wave Muscat Website. (www.thewavemuscat.com)

DCF Co. S.A.O.G. is a Manufacturing group having multiple businesses under its authority, dealing in Dairy products, Poultry, Vegetable oil, Cattle Feed etc. They are one of the major manufacturers of fresh dairy and poultry products in the Sultanate of Oman. ACHIEVEMENTS AT DCF:• Managed the technical services at DCF with responsibility for developing, directing and managing strategic IT policies, programs, change request activities for the Group. Created and rolled out an IT strategy that supported short- and long-term business plans of the company.• Promoted from IT Manager in 2005, to IT Manager (Group). Rolled out systems for operations of Dairy Sales, Poultry, Investments and Vegetable Oil businesses. • Was responsible for budgeting & staffing for all companies in the group with IT service facilities.• Rolled out Oracle (Financials, Logistics, Material Mgmt., Production and Quality modules) and integrated VAN sales solution with the Oracle ERP.• Managed the implementation of Van Sales Solution for almost 100 odd routes all over the Country.• Managed IT services and implementations of DC, Exchange Servers, Blackberry services, Networking, Avaya Call Centre Solution etc.• Hands-on involvement in the management of Data Replication through remote site infrastructure.• Directed repair, network architecture and installations of IT infrastructure for the entire Group. • Managed a centralized, Blackberry BES Server for Exchange 2003 setup. Managed the rollout of infrastructure requirements of the solution.

Muscat Governorate, Oman

PORT SERVICES CORPORATION – (MINA SULTAN QABOOS) (SHIPPING) 2001 - 2004Systems & management Consultant:Port Services Corporation (S.A.O.G) is Oman’s most experienced port operator managing the premier multi-purpose port at Muscat in the Sultanate of Oman. PSQ is the gateway of the nation to the International Markets with shipping connectivity to the premier ports in the world.• Designed and managed projects for Port services corporation, Oman. These projects were turnkey solutions customized to the needs of Port Services Corporation.• Managed Application rollout, management, support & maintenance for Financial, HRMS, Logistics and Materials Management for the Port. • Also supported the different terminal operations solution, Container management software and assisted in migrating from legacy solution to the most advanced port management software.• Did user research, wrote detailed design specifications, and assisted the software development effort to create and evolve the application software that could innovate and automate terminal operations. • Covered all aspects of Container terminal software (Berth Planning, Yard Planning, Ship Planning, Billing and Statistics, Terminal monitoring, (Gate/Yard/Ship/EDI etc)• Managed the installation, configuration, on-site technical support and design services for the port.• Arranged and managed key projects in areas such as infrastructure development, rectification and improvement, Service Desk, Citrix Farm and Presentation Server, Exchange migration, Muscat HQ cabling, Watchguard firewall & intersite VPNs, Remote access solution incorporating VPNs, ERP Hardware & Software.• Managed projects including central distribution of software from the LAN, rollout of a document management system, and acted as the liaison between the IT development team and the User by matching business needs and technology.