Fatali Fataliyev Email & Phone Number

Springboro, Oh, Us

United States

- Efficiently handle data management tasks in Smartsheet, ensuring accurate records of Radiologist Credentialing history are updated, organized, and maintained.- Facilitated the smooth onboarding and offboarding of new employees by provisioning and de-provisioning access to relevant software systems, collaborating closely with HR and IT departments for seamless transitions.- managed the credentialing process in software applications like Clario, Intelerad, and PowerScribe, ensuring compliance with regulatory requirements and internal policies by verifying and updating credentials.I efficiently triage Servicenow tickets related to access management, directing each ticket to the appropriate onboarding queue for prompt resolution.- Conducted thorough investigations of credentialing records to ensure compliance with regulatory standards and company policies, preparing for and participating in audits and providing accurate documentation as required.- oversaw the synchronization of credentialing information across platforms like Smartsheet and Servicenow, accurately inputting data into the designated Smartsheet for Radiologist Credentialing history in case of discrepancies.

United States

- Data Entry: I was responsible for entering customer and account data from source documents into the company's databases accurately and within specified time limits. This task required a keen eye for detail and a commitment to maintaining data integrity.- Data Compilation and Verification: Before entering data, I meticulously compiled and verified the information to ensure its accuracy. By organizing and sorting the data appropriately, I prepared the source data for computer entry, which streamlined subsequent processes.- Data Analysis for Profit Maximization: During the challenging period of the COVID-19 pandemic, I played an instrumental role in analyzing the collected data to identify opportunities to increase profits. Through comprehensive data analysis, I provided valuable insights that helped the business adapt its strategies to the changing market conditions.- Investment Decision Support: Additionally, I was actively involved in analyzing data to determine the feasibility of investing in a new truck for the business. By assessing financial trends and market indicators, I contributed essential information to support the decision-making process.- Data Review and Error Correction: A crucial part of my role was reviewing data for any deficiencies or errors. If any discrepancies were found, I promptly corrected them to ensure the accuracy and reliability of the data.- Troubleshooting Technical Issues: As a part of my responsibilities, I was adept at troubleshooting technical problems that occurred with the business computer. My ability to address and resolve such issues efficiently helped maintain smooth operations and minimized downtime.

Indiana, United States

IT Support:Help Desk Support: Act as the first point of contact for Health Care staff seeking IT assistance. Answer incoming phone calls promptly and professionally, providing top-notch customer service.Ticket Creation and Troubleshooting: Create and manage tickets in ServiceNow to document and track IT-related issues reported by users. Guide callers through effective troubleshooting steps to diagnose and identify the root cause of the problem.Knowledge Base Utilization: Utilize the organization's knowledge base to access relevant information and resolution steps for known IT issues. Ensure adherence to the Service Level Agreement (SLA) guidelines during issue resolution.Issue Resolution and Escalation: Work collaboratively with the caller to resolve IT-related problems over the phone. If the issue requires specialized expertise or access beyond your scope, escalate the ticket to the appropriate team for further assistance.HR Support:HR Ticket Management: Address HR-related phone calls, actively listen to the concerns of callers, and create tickets to document the HR issues reported.Issue Resolution and Escalation: Engage with the caller to provide support and resolution for HR issues. If the matter requires specialized HR department intervention, escalate the ticket to ensure proper handling.Network/Security Operations Center (NOC/SOC):Infrastructure Monitoring: Monitor servers, network infrastructure, hospital sites, cameras, and building infrastructure sensors, such as air vents and water pumps, to identify and promptly address any downtimes or anomalies.Incident Response: Respond swiftly to alerts and incidents detected in the NOC/SOC environment. Take necessary actions to mitigate risks and restore services as quickly as possible.

Solved real-time problems with clients and staffCommunicate with clientsAssisted other staff as neededWorked closely with management to meet daily goals and changingexpectations

Web Page, Digital/Multimedia And Information Resources Design

Cybersecurity, Computer Science