Fateh-Karan Chohan Email & Phone Number

Vancouver, British Columbia, Canada

• Craft and serve a diverse range of coffee and tea beverages and assorted food items.• Operate POS system and manage daily sales transactions.• Maintain a clean and restocked food prep area, ensuring compliance with hygiene standards.• Independently handle all opening and closing procedures with precision and punctuality.• Provide leadership and training to the team, setting high standards for customer service and operational efficiency.• Address and resolve… Show more • Craft and serve a diverse range of coffee and tea beverages and assorted food items.• Operate POS system and manage daily sales transactions.• Maintain a clean and restocked food prep area, ensuring compliance with hygiene standards.• Independently handle all opening and closing procedures with precision and punctuality.• Provide leadership and training to the team, setting high standards for customer service and operational efficiency.• Address and resolve customer inquiries and concerns, maintaining a focus on customer satisfaction.• Ensure compliance with café policies and procedures, contributing to a consistent and quality customer experience.• Perform regular maintenance checks on equipment to prevent disruptions in service.• Assist management in the execution of marketing initiatives and menu changes to enhance the café's offerings. Show less

Vancouver, British Columbia, Canada

• Provided administrative and clerical support to up to 30+ patients per day • Supervised all receptionist duties to both internal collogues and external customers • Managed both check-in process reviewing files, phone calls and external emails • Processed both ICBC and private insurance claims as well as operated the POS• Listened and resolved guest complains in a careful and quick manner

Vancouver, British Columbia, Canada

• Directed and answered questions from crowds of over 100 guests at a time while also interacting with the general public • Resolved issues and concerns of guests and consequently following up to ensure satisfaction • Operated POS system and completed over a thousand dollars worth of transactions on an average day • Scanned and organized guests into the Pre-show area • Cleaned, restocked and maintained the retail space while also assisting guests with… Show more • Directed and answered questions from crowds of over 100 guests at a time while also interacting with the general public • Resolved issues and concerns of guests and consequently following up to ensure satisfaction • Operated POS system and completed over a thousand dollars worth of transactions on an average day • Scanned and organized guests into the Pre-show area • Cleaned, restocked and maintained the retail space while also assisting guests with sizes, styles, recommendations Show less

Burnaby, British Columbia, Canada

• Seasonal Worker for the 2018 holiday season • Contributed to the achievement of hourly sales goals of the general store • Assisted customers with style recommendations, sizing, and inventory checks • Supported other team members on the floor when necessary with cleanliness, customer aid, and display merchandise • Replenish, organize, and strategically display merchandise to maximize customer interaction

Vancouver, British Columbia, Canada

• Operated POS system at both front-of-house and Drive-thru • Prepared specialty McCafé drinks as well as desserts. • Retained cleanliness of workstations, dining room, and restrooms • Restocked and organized all workstations

Vancouver, British Columbia, Canada

• Operated food services POS system• Listened and recommended dishes to customers, as well as communicated special requests and dietary needs to kitchen staff• Restocked and Cleaned both Prep stations and Dining areas

Bachelor Of Arts - Ba, Sociology

Currently in my third year in the Bachelors of Arts, majoring in sociology

High School Diploma

- Vice-President of Student council - 2018-2019 school year - Rower for Dragon Boating Club - Organized both the school-wide carnival.