Fatehdeep S. Email & Phone Number

Columbus, Ohio, United States

• Oversee daily transportation operations, managing a diverse fleet of trucks and ensuring timely and cost-effective delivery of goods.
• Lead and mentor a team of 150 drivers and logistics coordinators, fostering a culture of safety and continuous improvement.
• Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction
• Build and manage positive relationships with drivers and customers, provide informational access to services and organizations, minimize turnover and maximize ongoing productivity.
• Utilized personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
• Performed administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or.

• Resolved guests’ issues with returning items in the store
• Evaluated returned items to send to correct vendors, improving return process efficacy
• Analyzed guest traffic flow in and outside the store to comply with Covid-19 regulations
• Collaborated with team members to accurately and rapidly addressed guests’ needs

• Directly responsible for managing approximately $800 of sales each shift for daily
• Greeted and maintained friendly interactions with guests to promote customer satisfaction
• Resolved any issue that guests might have in a professional manner
• Developed strong communication skills by assisting over 200 customers daily

Bachelor Of Science, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General