Transportation Manager Ii
Current• Oversee daily transportation operations, managing a diverse fleet of trucks and ensuring timely and cost-effective delivery of goods. • Lead and mentor a team of 150 drivers and logistics coordinators, fostering a culture of safety and continuous improvement. • Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction • Build and manage positive relationships with drivers and customers, provide informational access to services and organizations, minimize turnover and maximize ongoing productivity. • Utilized personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems • Performed administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports. • Closely worked with drivers and customers to resolve mechanical, routing or freight problems, improve operations and provide excellent customer service. • Inspected documentation and permits for compliance with DOT standards, company policies, and customer requirements. • Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road • Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
