Fatema Merchant Email & Phone Number

Mumbai, Mh, In

Chennai, Tamil Nadu, India

Mumbai Area, India

HR Strategy Alignment: Developed a roadmap for challenges faced with people-centric solutions. Set the direction and long-term plan for key HR areas like recruitment, talent management, compensation, succession planning, and corporate culture. Determined new positions to open and programs to support employees as the company evolved.Performance Management: Streamlined performance appraisal processes; introduced OKRs organization wide and Balance Scorecard for leadership, improving leadership performance scores by 12%.Talent Acquisition: Built overall hierarchy chain, hired core senior leadership team, achieving a 90% satisfaction rate in leadership roles. Successfully doubled the overall headcount in 2 years through strategic HR planning and conducted annual campus recruitment drives.Employee Engagement: Developed annual engagement calendars and budgets; introduced policies like marriage bonus and flexi work timings, improving employee satisfaction scores by 8%.Organization Culture: Created Culture Deck with Core Values, Mission, Vision. Formulated Mirraw Culture manual and Introduced culture fit Policies. Introduced Skip Level Meetings. Conducted Quarterly Pulse surveys.HR Digitization: Implemented HRIS and social media hiring strategies, reducing time-to-hire by 25%.Compensation and Benefits: Build the overall Hierarchy Chain (Compensation Benchmarking, Grade Structure, Salary Bands, Designation Mapping). Development Programs for Sr Leaders- Emerging Leaders and Leadership Intervention-HR strategy and planning during the COVID-19 pandemic-Lead the HR team & mentored team of 6-Reported to Founders

Mumbai Area, India

Leading Talent Acquisition: Led a team of 3 recruiters and external consultants, successfully recruiting 41 positions in 2 weeks, achieving a 98% fill rate.Onboarding & Induction Program: Implemented NEO (New Employee Orientation) to ensure low attrition rates, reducing new hire turnover by 25%.Employee Engagement: Introduced monthly engagement activities and Thomas Assessment Trainings, increasing employee participation by 20%. Spearheaded initiatives to increase Employee Pulse Survey (EPS) scores.Performance Management: Spearheaded Performance Indicator Matrix implementation, resulting in a 15% increase in performance review accuracy.HR Operations: Implemented “Spine HRIS” and managed SOX compliance & internal audits, reducing onboarding time by 30%.Training & Organizational Development: Introduced “FPI Gurukul,” an annual training program, and implemented yearly rewards and recognition programs. Managed performance improvement plans (PIP) effectively. Organized regular town hall meetings to enhance communication and transparency.Compensation Benefits: Worked on re-designation, profile mapping & Compensation Mapping. Conducted band-wise compensation mapping, ensuring market competitive salary structures.HR Analytics: Managed headcount and attrition analysis, and contributed to annual HR budget forecasting.HR Projects: Recognized for exceptional contribution to business and HR projects, receiving the "Bright Spark Award" in 2016 and "Certificate of Appreciation" in 2017 consecutively

Mumbai, Maharashtra, India

Talent Acquisition: Sourced from various platforms, reducing recruitment costs by 15%.Recruiting through Market Intelligence: Utilized headhunting, social media hiring, and competitor mapping analysis for effective talent acquisition.Onboarding & Induction Program: Implemented NEO (New Employee Orientation) to ensure low attrition rates, reducing new hire turnover by 25%.Employee Engagement: Formed and led engagement committee, initiating monthly activities, resulting in a 10% increase in employee engagement.HR Operations: Managed pre-onboarding and onboarding formalities, reducing onboarding time by 25%. Supported HR Lead in Performance Management initiatives.

Mumbai Area, India

Mumbai, Maharashtra, India

Talent Acquisition: Conducted recruitment drives, achieving an 85% offer acceptance rate.Managerial and CXO level Recruitment and HeadhuntingHR Support: Assisted new joiners in adapting to the organization culture, reducing new hire turnover by 10%, and maintained HR documentation with 100% accuracy. Business Development and HR Recruitment Strategy Consulting

Mumbai Area, India

Master'S Degree, Human Resources Management And Services

Bachelor'S Degree, Psychology

I.C.S.E., Science