Faten Siddique Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

-Assist customers in scheduling service appointments, providing accurate estimates, and explaining recommended maintenance-Collaborate with technicians to ensure timely completion of repairs and maintenance tasks-Achieve customer satisfaction scores through effective communication and resolution of service-related issues-Work closely with the Service Manager to develop and implement strategies for departmental growth and excellence

Markham, Ontario, Canada

-Assisted customers in scheduling service appointments, providing accurate estimates, and explaining recommended maintenance-Collaborated with technicians to ensure timely completion of repairs and maintenance tasks-Achieved customer satisfaction scores through effective communication and resolution of service-related issues-Work closely with the Service Manager to develop and implement strategies for departmental growth and excellence

Markham, Ontario, Canada

-Assist with service inquiries, appointment scheduling, and provide information about our automotive services-Act as a liaison between customers and the service department, ensuring efficient resolution of concerns or issues-Coordinate service appointments, manage service schedules, and communicate updates to customers-Educate customers on recommended maintenance and service options, providing transparent information to empower them to make informed decisions about their vehicles-Collaborate with the service team to implement enhancements to the customer service experience

Toronto, Ontario, Canada

-Demonstrated vehicles for clients, assist appraise trade-ins, and help guide them into selecting the right product-Manage customer relations via traffic management system and demonstrate commitment to customer satisfaction-Marketed promotions and sales through social media to attract clientele and achieve monthly targets-

Toronto, Ontario, Canada

-Assisted clients with finding the best deals by browsing through all offered carriers and promotions-Achieved daily targets by reaching out to customers and promoting new phones-Maintained pricing cards/grids and kept track of all sales on POS system (RQ4)-

Toronto, Ontario, Canada

-Built rapport with customers by answering all wireless inquiries and providing customers with the most value; enhanced customer experience and tended to customer concerns/support needs-Achieved daily targets by marketing promotions and reaching out to customers producing higher overall sales -Maintained department upkeep to ensure the area was clean and precise for customers to create a prominent shopping experience

Toronto, Ontario, Canada

-Introduced existing clients to new promotional offers by placing outbound calls; achieved daily quota and was awarded top sales for a consecutive three months due to increased sales revenue -Optimized customer plans and upgraded phones in a professional and timely manner raising CSS score to 95%-Contributed sales tactics for agents to market promotions and services being offered to clients

Richmond Hill, Ontario, Canada

-Communicated with residents, and visitors in a friendly and welcoming manner-Resolved various issues and conflict amongst residents, visitors, and management-Answered telephone calls, booked amenities for residents, and audited paperwork for front desk

Toronto, Ontario, Canada

-Processed payment transactions and operated point-of-sales (POS) system to complete orders -Greet and assist customers with a friendly and positive attitude, creating a welcoming environment for all guests-Collaborate with team members to maintain a clean and organized work environment and uphold food safety standards

Ossd, Specialist High Skills Major - Business

Activities and Societies: -Gold Medalist Boy's Regional Championship (2015) -A/V Crew Lead -Yearbook Committee -Prom Committee -Debate Club

Advanced Diploma, Business, Management, Marketing, And Related Support Services

Studying in Market and Business Management