• 7years’ experience in handling Epson projectors including Epson professional Displays. Hands on ex perience in hardware replacement including LSM assembly , Optical engine etc..• Handling Epson, Samsung ,LG and Specktron Authorized Service Center for all warranty and non warranty calls.• Providing the sales team with the necessary technical expertise to enable them to sell the range of solutions.• Provide support to customers and partners for the installed… Show more • 7years’ experience in handling Epson projectors including Epson professional Displays. Hands on ex perience in hardware replacement including LSM assembly , Optical engine etc..• Handling Epson, Samsung ,LG and Specktron Authorized Service Center for all warranty and non warranty calls.• Providing the sales team with the necessary technical expertise to enable them to sell the range of solutions.• Provide support to customers and partners for the installed solutions .• Well versed with Samsung B2B Portal – GSPN, GERP : Handles spare part ordering, monthly warranty claims, service part returns, creating RMA.• Well versed with LG GSFS Portal : Handles spare part ordering, service part returns• Handles Epson Fiori Portal for monthly warranty claims, service part returns• Communicating with principle companies for technical support• Provide technical training for Team Members Show less

• Provide online Technical Support to clients.• Coordinating with Field Engineers and Respective School Principals for guiding support to ensure proper applications and system