Fathy El Desouky Email & Phone Number

Riyadh, SA

Riyadh, Saudi Arabia

o Led the implementation and reconfiguration for network connectivity in our 12 sites allover Saudi Arabia, Bahrain and Dubai.o Led the Revamp done all over our sites, Configuring Sophos site to site connectivity (RED and IPSec), Configuring High Availability between Sophos devices, Sophos Connect SSL VPN, Configuring firewall rules and polices.

Egypt

o Define the IT strategy for the entity in line with the business strategy and the IT Group policies.o Guarantee the proper functioning of the IT operations and the quality of the services provided to the users of his entity by seeking continuous improvement.o Manage and control the overall IT budget and expenses of the entity.o Ensure the staff.

Mansoura

o System Virtualization (VMware vSphere 6.5, 7) Implementation and Operation support, Maintain, and manage Veeam product (backup & replication)o Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritizingo Responsible for the installation and configuration of new software and hardware, including the server.

Alexandria, Egypt

o Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructureo Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issueso Managing System Center Virtual Machine Manager and FortiGate firewallo Managing.

Mansoura

o Support LANs, WANs, network segments, Internet, and intranet systems. o Maintain system efficiency, Perform data backups and disaster recovery operationso Troubleshoot problems reported by users, and Evaluate and modify system's performance.o Maintain network and system security and Make recommendations for future upgrades. o Monitor networks to ensure.

Mansoura

It was a 6 months scholarship from ministry of communication and information technolohy(egypt) it included the following courses:1-Soft skills2-communication skills3-Network fundamentals4-security fundamentals5-MCSA6-MCSE7-CEH

Egypt

 Act as a first line of support to all VF Egypt internet users’ inquiries(technical / billing). Provides relevant and accurate information (Services, Products &Policies) Follow up with second line of support to make sure that all escalatedproblems will be solved in the appropriate time Provide customer with appropriate options/right suggestion..

Bachelor'S Degree, Electronics And Communications, Very Good (78.99%)

High School, High School/Secondary Diplomas And Certificates, 99.01 %