Fatih Gürsoy Email & Phone Number

Istanbul, Turkey

-Validation of machine learning managerial models by using SQL and Python (e.g. PD Model, Application Models)-Validation of model data-Conducting statistical model performance tests -Creating benchmark models using different techniques as an alternative to the existing models so as to compare the performances -Analyzing the outputs of the models using PL/SQL and Excel -Monitoring the performance of the models in the scope of ongoing validation -Backtesting -Preparing validation reports -Providing analysis and insights on the strategies for credit allocation processes

-Monitoring the KPIs of Payroll Segment and preparation of the detailed analysis of the payroll segment in monthly basis- Following the expayroll customers' exemption processes- Monitoring the KPIs of the particular payroll customers regularly- Forecasting the number of payroll customers in the strategic business units basis and preparation the payroll donation budget- Performing the communication processes with payroll customers through the channels such as mobile, internet, SMS etc.- Managing the promotion campaign process of the particular payroll customers- Solution of the complaints of customers and branches- Designing payroll customer journey

Management Trainee Program is an extensive program lasting 3.5 months which includes several trainings as well as MBA courses at Koç University.

- Definition of the CRM campaigns on CRM campaign tool- Performing customer behaviour analysis via CRM tools and determination of the target groups of the campaigns- Communication with customers via channels of SMS, MMS and E-mail- Monitoring the results of the campaigns

Bachelor'S Degree, Industrial Engineering, Gpa: 3.13

%100 English Program

Industrial Engineering

1 Year Erasmus Exchange Program

Certificate, Mini Mba

During the Yapı Kredi Management Trainee Program i took the following six accredited courses. Completed Courses: • ACCT501 - Financial.