Fatima Abed Email & Phone Number

Centurion, GP, ZA

• Personal and Business Account Management: Assisted both individual and corporate clients with account setup, maintenance, and financial transactions.
• Foreign Currency Exchange: Processed foreign currency transactions, providing expert guidance on exchange rates and ensuring compliance with relevant regulations.
• Cash Handling and Transaction Management: Managed cash deposits, withdrawals, and electronic services, including beneficiary management and card activations, deactivations, and replacements.
• KYC and FICA Compliance: Conducted Know Your Customer (KYC) processes to verify client identities, ensuring adherence to FICA regulations to prevent fraud.
• Client Retention and Customer Service: Built strong, long-term client relationships by delivering excellent service, resolving issues, and proactively managing accounts.
• Treasury and ATM Replenishment

South Africa

• Providing Comprehensive Support from Pregnancy to Postpartum: Offered dedicated physical and emotional support to families throughout the pregnancy, childbirth, and postpartum phases. Assisted expectant mothers in.
• Collaborating with Medical Teams in Private and State Facilities: Worked closely with healthcare professionals, including doctors, nurses, and midwives, in both private and state facilities to ensure a seamless.
• Emotional and Physical Support During Labor and Postpartum Care: Provided hands-on support during labor, offering techniques for pain relief, breathing exercises, and positioning guidance. Continued support post-birth.
• Adapted Services Due to COVID-19 Restrictions: Adjusted services and availability to comply with COVID-19 regulations, ensuring the safety and well-being of both clients and medical staff while maintaining consistent.

Pretoria

• Order Processing, Delivery Coordination, and Cash Management: Managed the entire order lifecycle, from receiving and processing orders to coordinating timely deliveries. Oversaw cash handling operations, ensuring.
• Recruitment and Skills Training: Led recruitment efforts to identify and hire suitable candidates for various roles within the business. Developed and implemented training programs to enhance staff skills, ensuring.
• Client Services and Relationship Management: Provided exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong, positive relationships. Ensured client satisfaction through.
• Ongoing Business Operations: This role is part of an ongoing entrepreneurial venture, requiring continuous management and development to adapt to business needs and market demands. Played a key role in ensuring the.

• Liaising with Medical Service Providers for Ethical and Surgical Stock: Acted as the primary point of contact between the company and medical service providers, ensuring timely procurement and delivery of ethical and.
• Telesales and Cold Calling for Product Promotion: Engaged in proactive telesales and cold calling to promote and sell pharmaceutical products, building and maintaining relationships with clients and healthcare.
• Medication Dispensing: Accurately dispensed prescription medications in compliance with regulatory standards. Ensured correct dosage, instructions, and safety information were provided to patients, contributing to.
• Script Processing and Loading: Efficiently processed and loaded medical prescriptions into the system for dispensing and billing. Ensured accuracy in prescription details and maintained comprehensive records for.
• Client Retention and Support: Focused on retaining clients through excellent customer service and follow-ups. Addressed client needs and concerns promptly, ensuring their satisfaction and continued loyalty to the.

Pretoria

• Organized travel reservations, accommodation, visas, and foreign exchange
• Managed a team of staff, including training and recruitment
• Company liquidated in 2015Visas / Passports Check in Bookings

Centurion

Clinically Skilled client services consultant offering assistance in Chronic Care, Hiv /Aids and Oncology

Pretoria

Specialist Homeloans Consultant offering conventional Homeloans, Advances, Consolidation and switching of existing bonds

Centurion

Admin and assistance with various banking products specializing in homeloans and consolidation

Pretoria

Personal Assistant to 3 Directors

Pretoria

Client Services Consultant offering solutions for daily banking needs

Pretoria Area, South Africa

Child Birthing Assistance

Certified Doula birth coach specializing in Pregnancy, Labour and Postpartum offering pregnant and birthing women education, physical and.

Matric

Igcse, A Levels

International General Certification In Secondary Education with A level accreditation

Nqf Level 5 Customer Service And Sales