- Resolution and settlement of any clients complains or additional requirements- Up sale and upgrade contracts to achieve the targeted sales - Developing relationships and meet with potential customers (Hotels, Restaurants, Spa etc.)- Liaise on sales initiatives and link with any special events- Establishing communications with clients and any other local media and publications - Sales calls and any meeting arrangements- Photo shooting and any editions article… Show more - Resolution and settlement of any clients complains or additional requirements- Up sale and upgrade contracts to achieve the targeted sales - Developing relationships and meet with potential customers (Hotels, Restaurants, Spa etc.)- Liaise on sales initiatives and link with any special events- Establishing communications with clients and any other local media and publications - Sales calls and any meeting arrangements- Photo shooting and any editions article arrangements, as a media partner’s support- Reporting and update to director of marketing and chief editor: daily sales call report, updating on potential clients, market reports and analysis, monthly sales reports including planning next edition market target. Show less

- Resolution and settlement of any clients complains or additional requirements- Up sale and upgrade contracts to achieve the targeted sales - Developing relationships and meet with host hotel- Liaise on sales initiative and link with hotel special events- Staff management: daily briefing, planning of staff scheduling, staff data base update to human resource department- Reporting and updating to operational manager: daily revenue report, weekly occupancy forecast, monthly… Show more - Resolution and settlement of any clients complains or additional requirements- Up sale and upgrade contracts to achieve the targeted sales - Developing relationships and meet with host hotel- Liaise on sales initiative and link with hotel special events- Staff management: daily briefing, planning of staff scheduling, staff data base update to human resource department- Reporting and updating to operational manager: daily revenue report, weekly occupancy forecast, monthly sales report including next month planning project- Managing and monitoring the environment cleanness, equipment, facilities required standard- Product stock management: material storage and correct usage - Inventory of supplies including: linen, products, retails, equipment to minimize loss and waste. Show less

- Supporting to the General Manager, including providing progress reports- Anticipating the department requirements and modify the system accordingly- Acting as a link between staff and management- Handling of daily operations- Monitoring budget expenses of the department- Staff Management: hiring qualified staff and arranged training program, motivating employees in

- Assisting and supporting the human resource manager for general affairs- Recruiting and staff selecting for the department- Arranging and liaise training program with the manpower department office- Preparing and handling KITAS and other obligations for the expatriate workers - Coordinating with department’s supervisor about staff matters.

- Managing and respond e-mails of customers/agents when sales manager is on site- Assisting in a variety of task during trade show- Responsible for processing cruise reservations by fax, phone, e-mail and mail- Accepting and keeping records of advanced deposits on reservations

- Responsible for document archiving and input into the hotel system- Input and send-out rooming list, input booking forms.