Fatima Ezzahra Hadir Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

Émirats Arabes Unis

Dubai, United Arab Emirates

• Key Responsibilities:
• Managed all phases of the customer service lifecycle, received and managed calls and customers inquiries for the company’s services.
• Prepared quotations and sent the same to clients, attended to their queries for services included as well as negotiation on the quotations if any.
• Devised rosters and rotas for the on-field personnel and scheduled the work using company software to ensure that all operations went smoothly.
• Handled routine operations and payment collections, ensured no accounts or customer profiles were overdue, cleared any grievances or disputes.
• Conducted interviews of candidates and ensured that those hired were competent and adhering to the core values and service norms of the firm.

Morocco

• Key Responsibilities:
• Managed several elements of administration and played a key role in the establishment of operations and start-up procedures in the hospital.
• Supported in the recruitment of caregivers and provided them with the requisite training as per the hospital standards.
• Established the schedule of work for the caregivers and assigned them across different hospital departments both for rota purposes and for all-round skill development.
• Tracked monthly consumption status and devised inventory reports, maintained safety stock and issued purchase orders for timely replenishment as necessary.

Morocco

Morocco

Morocco

Bachelor'S Degree, Economics And Management

Bachelor'S Degree, Hospitality Management