Fatima Master Email & Phone Number

Dubai, United Arab Emirates

Al Qusais

 Handling more than 6000 employees with dependents. Completing the insurance process KPI within 1 working day after receiving the request. (Distribute cheques or denial /addition/deletion/change category)  Conducting annually more than 30 awareness workshops for Health and Personal Accident Policies to FEWA employees. Preparing quarterly KPI’s for personal accident policy. Preparing insurance Tender documents as per the requirement and forwarding to Procurement dept. to float the tender in the market. Answering bidder’s pre-clarifications, evaluating technically and commercially received proposals and recommending the best bidder. Coordinating with insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements. Monthly analyzing all the endorsement data as per the addition /deletion and change category and Coordinating with Finance department to ensure timely settlement of premiums. Preparing monthly report for the team leader in related to insurance premium, and claims utilization. Reporting the management about high cost claimant with the details to take necessary action. Reviewing and evaluating of reimbursement claims before dispatch, preparing supporting documents for any rejected claims, Settlement of payment received from insurance company and follow up on pending payment. Also verifying exclusion for denied claims. Follow-up with the doctors regarding the in-patient’s fitness status and report it to the management. Coordinating with the insurance company regarding the repatriation expenses and compensation. Clarifying doubts of employees regarding claim settlement, which include method of payment, deductible amounts or reason of denial. Monitoring the performance of the health insurance cover and report in case of misuse. Reviewing the existing benefits on yearly basis and suggest amendments as per the employee’s requirement.

United Arab Emirates

* coordinating with project mangers for KPI* Follow up the ongoing Projects with Dept. * Assist in the implementation of strategic cycle.

United Arab Emirates

* Maintain executive agenda and assist in. planning appointments, board meetings, confernces.* Attend Meeting and Keep minutes. * Handle and Prioritize all outgoing or incoming correspondence (Emails, Letters,..Etc) * Handle confidential documents ensuring they remain secure.

Bur Dubai

Distributing all Government works to Customer agents equally.Arranging reports of No of application done by each agent Typing all Government documents as well as medical , Emirates ID ...etc

United Arab Emirates

* Submitting and ensuring the processing of all types applications and paperwork to labor and immigration bodies, including but not limited to visit visas, employment and residence visas, health cards, car registration, immigration card, trade license, labor permits, export license, economic license, and foreign license. * Updating the HR department regarding government changes on visas, labor permit, and license requirements. * Maintaining database of all documents, such as passport copies, visa copies, labor permit, trade license and immigration card by scanning all documents and directly. * Preparing documents to assist the new joiners, in Medical check-up and paying for labor insurance for approved employees to obtain work permit.

United Arab Emirates

* Administrative and Organizational communication, Support, and Front-Office Duties.

Certified Human Resources Management Professional, Hr Planning & Employment , Compensation & Benefits, Talent .

Dipoloma, Office Management And Supervision

Bachelor'S Degree, Business/Commerce, General

Diploma, It Programming (Ms, Lotus 123,Word Star,Basic, Debse)

High Secondary, Liberal Arts And Sciences/Liberal Studies, 77%