I own a small auto repair business. I have been working on cars with my dad since I was a kid. My business started with my hobby of building my off-road Jeeps since 2010.- I turn wrenches on domestic ICE vehicles: oil changes, struts/shocks, brakes, batteries, radiators, water pumps, cooling fans, bulbs, electrical repair, diff service, spark plugs, injectors, suspension, and general maintenance- I am ASE certified: brakes, light duty suspension, drivetrain, charging systems, electrical repair

I am on the Product & Technology team and we excel in e-commerce solutions for automotive OEMs- SDLC, Agile, Waterfall, Extreme Programming; KANBAN, Scrum, road maps, epics, user stories- Experience in: SQL, Atlassian, php, Java, json, html, css, mysql, Javascript, & software engineering- Project management - organize, check points, kick off, tracking, provide updates, pivot- Backlog/sprint management - refine, groom, point, prioritize our user stories- Analytical technical troubleshooting - critical thinking to solve business problems- SWOT, RACI analysis to make decisions- UAT/QC - develop use cases, wireframes, write & complete test plans for deployment- Liaise with 3rd party vendors, dealers, OEM, agencies for agreeable business solutions- Strong at negotiating requirements and at representing the voice of the customer- Strong systems thinking and technical analysis for system development- Strong cross functional collaboration and liaison to deliver our technology- Strong modeling/diagramming/documentation to capture the essence of our business- Exceptional ability to pivot due to changing priorities, internal/external obstacles, business changes- Thorough business system analysis for costs/benefits/feasibility- Requirements - interview stakeholders, develop the scope, define acceptance criteria- Write user stories and see their delivery through: DoD,ACs, story points, artifacts, use cases- Promote Agile mindset for iterative delivery within a robust OEM portfolio: sprints/KANBAN- Self starter with minimal supervision; frequent volunteer across teams & projects

- Aftermarket and OEM parts sales- Automotive repair troubleshooting- Install and remove lights, batteries, wipers- Test and diagnose charging systems- Bench test relays and electrical components- Brand expert for Chrysler products- ASE Certifed - Parts Specialist, Light Duty repair, Brakes

Financial Services- TFS, JIRA, Confluence, AGILE, Kanban, SSMS, SSRS, Oracle SQL, Office Suite, Talend- self starter: learn the domain/industry to connect with my clients and translate business knowledge- develop business requirement document: elicit complicated requirements from the business and document contents for high visibility: liaise with PO, SME, Dev, DBA, C suite leaders- SQL: navigate tables to capture the essence of the business problem and create use cases/test cases for solutions- gather requirements: liaise with SME, communicate technical solutions, develop prototypes, develop UML diagrams, business use cases, user stories, eliminate conjecture, research and development of technical solutions- data services: data quality, application integrity, data architecture, data archiving, database optimization, query performance monitoring, data governance- Agile & Kanban SDLC: frequent iterations, evolving product development, strong stakeholder voice, meaningful feature enhancement user stories, manage scope creep, value add acceptance criteria vertical slicing, tasking, deploy cards, excellent communication- frequent volunteer: step up to QA, pick up a project, take on more responsibility, shadow developers- excellent documentation: process workflows, best practices, procedure updates, helpful code/queries- excellent client service: maintain high quality product standard, confident delivery, thorough testing, receptive to feedback, strong documentation for visibility and training- strong team builder: positive attitude, utilizing my team's strengths to produce and support value added business solutions- developing proof of concepts and negotiating supplier partnerships for high quality reliable infrastructure

Manufacturing and Supply Chain- Gather Requirements: liaise between the business, technology, and engineering for high visibility and high impact supply chain solutions- EDI & ERP: managed and implemented international car hauler supplier onboarding in technical platform; learn the data content file, troubleshoot ingestion process, monitor successful inbound outbound technical messaging from suppliers- Strong Communication: excellent negotiator, strong liaison, and excellent customer service between business partners, suppliers, and leadership- Document Late: develop thorough product documentation for vehicle quality tool right before release to mimic exact user experience- Agile: manage backlog of user stories, features, epics for OEM parts delivery tool to estimate and prioritize deliveries for vehicle production; frequent business changes and input; QA testing, peer reviews, deploy sprint user stories to production after acceptance criteria validation, vertical slicing of complicated projects- SQL & Reporting: write queries to identify data gaps and measure logistics partner data quality with KPIs- Critical Thinking & Problem Solving: keeping a business solution deploy on track by stressing OEM value add; saving millions of dollars in transportation cost waste caused by bad data or incomplete business requirements- User Adoption: encourage use and demo logistics tools; gain support from engineering and business teams by reinforcing unified goals, measure growth- Dashboards: developed interactive dashboard and calculations for leadership to study growth for supplier improvement plans, what is working for one partner that we can implement for a struggling partner?

Manufacturing and Supply Chain- Technical improvements for a legacy platform- Monitor growth and development for metrics and outline plan for growth and improvement- Define scope for technical problem areas, offer solutions to bridge business and IT- Testing environments and documenting conclusions for future iterations

Technology; Digital Marketing; UI/UX; ReportingManage client asset customization requirements, translate customer needs into tasks and project framework, assign roles, manage milestones, complete project, deliver project to the customerDatabase research for demographic test cases to develop artwork: join, select, distinct, aggregate functions, group queries, v-look up, pivot tables, primary keys, sumif, countif, concatenate, hlookup, match, charts, mergingBig-data analytics: csv file management, set up import ftp batch jobs for IT event driven launches, manage integrity, use BI tools to map trends, develop dashboardsConduct flight tests, test campaign runs, seed tests, content proofing, digital content testing among platforms, analyze touches, forecast future campaigns

Learned process of business requirements gathering with negotiation and understanding system limitationsImplemented client risk bounds/requirements according to SLA with SDLC [[JavaScript, HTML]]Database queries used for insurance combination test cases: join, select, distinct, aggregate functions, group queries, v-look up, pivot tables, primary keys, sumif, countif, concatenate [[SQL, ACCESS, EXCEL]Analyzed system for setup changes from client, completed requirements changes, performed frequent security migrations from QA to PROD servers [[IBM]], developed custom IT business solutions, defined project scopes within our budget, conducted defect research/troubleshooting within system [[Remedy]], created project plans: defined tasks, milestones, and roles [[Salesforce]]Completed system testing before product launch: User Acceptance Test, Integration Test, Regression Test

Manufacturing and Supply Chain-implement transition from Notes to Sharepoint-configure new intranet modules/layouts-utilize MOSS technology