Fatima Oliver, Mba, Lssgb Email & Phone Number

Chapel Hill, NC, US

Raleigh-Durham-Chapel Hill Area

• Utilizes project management methodologies to plan project timelines and milestones, track progress, and monitor and communicate project status
• Serve as a SME for stakeholders throughout the enterprise to assist with implementing process improvements
• Human Resources projects partner
• Plans and facilitates enterprise-wide continuous improvement knowledge brokering events and Kaizens
• Manages the Center of Excellence which houses our Lean/Six Sigma Program
• Assists with teaching individual contributors and leaders process mapping and manages the repository (Microsoft Visio)

• Leveraging facilitation and improvement skills to transform business areas and mindsets
• Enterprise Learning and Development
• Implementing Business Process Management and Lean Six Sigma
• Curate, coordinate, and host Continuous Improvement for the organization
• Managing relationships between business units
• Network throughout the organization to get a better understanding of different employee roles

Pembroke, NC

• Recruit and interview strong student researchers with emphasis on underrepresented minority candidates
• Closely monitor student progress towards academic and research goals
• Schedule, oversee, create, and direct meetings, workshops, seminars and other training of RISE Fellows
• Help administer the grant budget (run Banner reports, maintain internal accounts records) and aid in the generation and submission of grant reports (e.g. X-Train, RPPR)
• Assist in nurturing and maintain effective relations with external and internal contacts
• Perform HR task such as but not limited to recruiting and conducting interviews, eVerify processing, and payroll paperwork documentation.

Chapel Hill, NC

• Knowledgeable about pharmacy and insurance coverage, available community and national resources, ICD-10 codes, and determinants of financial need
• Work closely with the pharmacy medication assistance team and adult/pediatric pulmonary clinic staff to obtain and document appropriate clinical and financial information for prior authorizations, benefits.
• Maintained a database with accurate patient and assistance program information

Fayetteville, North Carolina Area

• Ensured and solved proper billing and authorization issues for multiple insurance claims
• Worked closely with the pharmacist to ensure patients received proper counseling on medication
• Reconstitute and compound medications such as liquids, creams, etc.

• Accurately typing and filling received prescriptions
• Collaborated with my team to create new and better efficient ways to ease the work flow and improve customer service
• Follows HIPAA and other privacy policies
• Handling insurance billing and authorization issues

Bachelor Of Science (Bs)

Master Of Business Administration - Mba