Liaising with managers to determine training needs and schedule training sessions, Designing effective training programs, selecting and booking venues, Conduct seminars, workshops, individual training sessions , prepare educational material such as module summaries, videos , support and mentor new employees, Keep attendance and other records, Manage training budgets, Conduct evaluations to identify areas of improvement, Monitor trainees performance and response to training

Corporate communication master student

Ensure that a project is completed on time and within budget, that the project's objectives are met and that everyone else is doing their job properly. Projects are usually separate to usual day-to-day business activities and require a group of people to work together to achieve a set of specific objectives. Project managers oversee the project to ensure the desired result is achieved, the most efficient resources are used and the different interests involved are satisfied. Typical responsibilities include: agreeing project objectives, representing the client's or organisation's interests, providing advice on the management of projects, organizing the various professional people working on a project, carrying out risk assessment, making sure that all the aims of the project are metmaking sure the quality standards are met, using IT systems to keep track of people and progressrecruiting specialists and sub-contractors,monitoring sub-contractors to ensure guidelines are maintained, overseeing the accounting, costing and billing.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments