Global support of perforation products for Wireline and Testing product linesProvided market insights and developed manufacturing center forecast

Gather necessary information to prepare rates and quotes, and provide rate and transit options to customersexemplary customer service, and relationship developmentCollaborate with support staff, overseas offices and other third parties to ensure efficiency, continuedDevelop and maintain an effective customer service follow-up system by use of a diary detailing all daily tasks and carry forward sameResolve shipment issues, and possess the ability to determine when to elevate to management for resolutionAct as a resource to explain and execute import compliance regulations into the Untied States via ocean motor carrierRespond to customer inquiries and follow-up to ensure issue resolutionHandle FCL and LCL from beginning to endObtain rate quotes for ocean freight, door delivery, and other logistics needsArrange trucking for domestic and out of state loads on import shipmentsMaintain import data and verify information accuracyProcess pre-alerts and arrival noticesGenerate, file, and maintain up-to-date and accurate customer records, reports, shipment documentation, etc.Handle customer SOP, bond, and POA maintenanceAssemble entry packets for submission to Customs and review applicable documentation for accuracyMonitor shipments and customs clearance as well as communicate status and delays to appropriate partiesEnsure adherence to customer SOPs, government agency regulations, and Transamerica Logistic company standardsFile timely ISF (Importer Security Filing) and AMS (Automated Manifest System) File timely rates with Federal Maritime Commission (FMC)Manage accounts payable and receivableUnderstand and input applicable financial components of shipments for proper billing of customersEnsure all invoicing is accurate and payments are collected prior to release of client’s goodsPerform other duties and projects as assigned

Manage export maritime desk• Participate in quotes for overseas offices as requested• Requesting and issuing original documents including bills of lading; certificates of origin, fumigation certificate, insurance, and other documents based on countries requirements.• Update clients on ETA and close files once container gated out at POD• Handle telephone inquiries from customers, carriers• Provide excellent customer service to all internal and external customers• Advance planning to ensure adequate coverage is available for all shipments• Booking/securing space with ocean carriers and arrange to truck as needed• Perform other duties and projects as assigned Submitting B/L instructions to various government entities and other companies according to established deadlines• Communicate effectively with trucker, Wearhouse, and shipper to make necessary arrangements• Coordinate export procedure, gather necessary documentation from customer, plan packing date, reserve booking with the steamship line, return container to the port and report final documents to the destination agent• Responsible for cost containment of shipment• Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/ carriers.• Assists with ensuring that payable and receivable documents are completed accurately and forwarded within deadline• Analyzed and prepare quarterly report of client statements and forecast for future business• Report and examine any process deviation to ensure continuous improvement on service quality• Training interns on export day to day tasks and providing suppose as needed• Requesting information, verifying data, proofing documents, and requesting corrections• Invoicing customer/overseas agents

Managed accounts payable and receivable.Input data into software (Climax Shipping Suite).Assisted clients with rate quote and inland freight inquires.Prepared documents (Arrival notices, Clearance documents, and Invoices).Coordinated with shippers, truckers, custom brokers, bonded warehouse, and steamship lines.Filed ISF (Importer Security Filing) and AMS (Automated Manifest System).Managed import shipments (FCL & LCL Cargo).Obtain rate quotes for ocean freight, door delivery, and other logistics needs.Handle and arrange custom clearance paperwork.Arrange trucking for domestic and out of state loads on Import shipments.

• Managing and Bringing in Sales, Meeting clients, Hiring agents • Making proposals providing tanning to agents and employees.• Manages the day to day operations of the President/CEO office: meeting scheduling, calendar management, incoming/outgoing telephone calls, mail review/sorting, file maintenance, etc. Reviews documents and emails submitted to the President and corresponds appropriately when correspondence does not require his/her personal attention.Writes, proofreads and/or edits correspondence as applicable.

• Assisting CEO in his day to day actives,• Performing personal assistance task, Drafting e-mail and letters, Models and vendors Contracts scheduling meeting, confirmation and reservation of CEO overseas flight and Hotel booking, etc.• Scheduling clients meeting, compiling relevant material data as per given instruction for display or sharing during the meeting.• Developing event Plans with the clients and other concern personal and celebrities involve,• Designing of Event / Stage/Ramp layout, backdrops, and printable material for circulation. • Coordinating with designers and other vendors and associate professional involve in planning of an event and supervise event progress and execution in accordance to agreed plan and schedule.• Assisting designers in lining up their collection in accordance to client or industry requirement appropriate to season or event.• Coordination with models, assigning their task monitoring, supervising and assisting them to maintain their schedule as per given assignments / task.• Coordination with the purchase team in identifying /collecting relevant design/ peaces.• Coordination with other designers in sharing and managing their spot in scheduled event.• Organizing event Red carpet and post event activities.

Position of a Ticketing Officer was a challenging position which involves lot of public dealing and coordination this position was tests of my capabilities in handling multiple tasks on day to day basis. Some of routine functions are mentioned below. • Coordinating with all major air lines pertaining client request • Customer Services• Handling Reservation formalities/ Booking Ticket• Explaining Charges for require route/Class.• Cash Collection and preparing summary report for accounts submission.• Coordinating with the clients in case of cancellation/delay in flight schedule.• Coordinating with corporate clients in updating /reminding their flight reservation.• Performing Administrative function.