Customer Experience Representative
Guelph, Ontario, Canada
- Provided excellent customer service, at the highest quality, and consistently brought customer joy in-store, therefore maximizing sales.- Gave astute recommendations for various products for customer’s personalized needs and requirements, through active listening, connecting with customers, and knowledge of store merchandise, maximizing customer relations and sales.- Assisted customer enquiries in-store and over the phone.- Extremely agile; was cross-trained through all store… Show more - Provided excellent customer service, at the highest quality, and consistently brought customer joy in-store, therefore maximizing sales.- Gave astute recommendations for various products for customer’s personalized needs and requirements, through active listening, connecting with customers, and knowledge of store merchandise, maximizing customer relations and sales.- Assisted customer enquiries in-store and over the phone.- Extremely agile; was cross-trained through all store departments, worked both on sales floor and cash desk, and also utilized hand-held payment devices and store technology, in order to work efficiently on the floor.- Also worked in visual merchandising, ensured store aesthetic was maintained throughout the day. - Helped to support new seasonal and part-time staff, held good relations with all coworkers and store managers, continuously open to feedback and improvement, collaborated and therefore supported a healthy work environment. Show less