Fatima Rivera Email & Phone Number

Duncan, Oklahoma, United States

My primary responsibilities as a Communication and Support Specialist are ensuring seamless communication channels and assisting individuals or teams with their needs, fostering a positive and productive work environment.

Duncan, Oklahoma, United States

My role as a Project Manager was collaborating with cross-functional teams such as trainers, quality and the communications team to create and implement training tools to the Customer Care staff. Adaptability and flexibility was an action I excelled in the fast-paced environment of Customer Care.Spanish Quality Assurance Coordinator Collaborated with the Spanish internal team members to address quality issues and implement necessary changes, maintaining a high standard of quality across all Spanish-language materials.

Duncan, Ok

As a Member Service Social Media Consultant, my responsibilities were managing our company's social media platforms and providing excellent customer service through the company's social channels. My primary objective was to engage with customers, address their inquiries and concerns, and enhance their overall experience with our brand. Maintaining a positive online reputation and fostering meaningful relationships with our customers was key in this job role.

Duncan, Oklahoma, United States

As a Spanish Customer Service Representative, my responsibilities were to provide exceptional customer service and support to our Spanish-speaking and English customers. The primary goal in that position was to ensure customer satisfaction by resolving inquiries, addressing concerns, and providing accurate information professionally and on time. Fluency in Spanish and English and excellent communication and problem-solving skills were essential for this role.

Duncan, Oklahoma

As a newspaper production designer, I played a crucial role in the creation and layout of a newspaper. My primary responsibility is to design and arrange the visual elements of the newspaper, including headlines, images, graphics, and advertisements. On the other hand, as office manager, my role was to have a smooth operation of a newspaper office. I handle various administrative tasks and provide support to staff members. I also oversaw facility management, ensuring the maintenance of office equipment and a safe working environment. As a manager, I was responsible for organizing files, documents, and records, both physical and digital, for easy retrieval and compliance with legal requirements. Overall, facilitating smooth office operations and supporting the needs of the staff was a continuous goal of mine in this position.

Lawton, Oklahoma

As the Graphic Design Intern in the Student Activities Department at Cameron University, I was responsible for designing and creating visually appealing marketing materials, such as posters, flyers, banners, and social media posts. I collaborated with the Student Activities Director to understand project requirements and align design concepts with the department's branding guidelines.