9+yrs Experienced Salesforce Developer consultant with a demonstrated history of working with IT firms • Provide frontline sales support, and collaborate with sales stakeholders on process improvement and training needs, upgrading and configuring salesforce systems for optimized integration.• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.• Importing sales department leads, contacts, and other data.• Maintaining the sales cloud, as well as building custom reports and dashboards.• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.• Evaluating and installing new Salesforce releases, as well as providing training and support.• Documenting processes, including error reports and changes to field history tables.• Assist sales reps with their understanding and adoption of various tools and Salesforce processes• Support leadership with business improvements by providing data analysis