Program manager for military benefits, providing, personnel management and information services to Warriors in Transition (WT) at the Soldier and Family Assistance Center (SFAC). Advise staff, multiple client agencies and provide guidance, consultation, and interpretation and assistance on a variety and range of comprehensive military personnel and HR management functions, policies, and procedures, benefits, retirement, and correcting personnel data and records.

Advise staff, multiple client agencies and provide guidance, consultation, and interpretation and assistance on a variety and range of comprehensive military personnel and HR management functions, policies, and procedures, benefits, retirement, and correcting personnel data and records. Reviews and updates military personnel information using a variety of Human Resource Information Systems.

Processed, built, and managed Military Personnel Delivery System access for over 15K recordsSuspense, tracked, and managed the Joint Uniform Pay System Rejects Provided IT support to 300+ military/civilians within Family Support servicesReviewed and approved procedures to enhance processing of personnel classification actions

Counseled incoming and outgoing personnel on issues that included; career planning, benefit programs, duty assignments, promotions, separations, bonuses, job classifications, training and relocation. Monitored personnel actions for timeliness, propriety, and accuracy to ensure compliance with prescribed standards and regulations were met.