• Lead a cross-functional effort to establish standards and governance for PaaS adoption in GM.• Provide support and help with troubleshooting platform issues in our Pivotal Cloud Foundry environments. • Lead and coordinated upgrade and business continuity testing cycles for an environment hosting 200+ applications in production.• Collaborated with the CMDB team to develop the POC, and later implement the discovery, for cloud foundry topologies.• Implemented and documented change management policies for PaaS activities.

• Trained and mentored new members and put together a New Hire Guide booklet.• Became proficient in ITIL Release, Change, Incident, Problem processes and best practices.• Performed service tasks and validated data for the supplier transition to in-house support.• Helped minimize the turnaround time for the current capacity and storage allocation processes.• Improved the timing on the VMware infrastructure patching process. • Collaborated with Engineering and Build teams to avoid potential operational issues, and enhance the environment and current processes. • Constantly reviewed and updated our data as part of an initiative to clean up the CMDB.• Shaped the current process to setup VMware SAN replication as part of a Storage/VMware Business Continuity solution used for virtual servers.

• Research on the applications of data-level parallelism and its potentials by using general-purpose graphics processing units (GPGPUs).

• Setup, troubleshooting, and repair of Windows machines.• TCP/IP network interaction/configuration. • Managed Server 2003 and Server 2008.

• Simulated wireless sensor networks using OPNET Modeler software.

• Part of a team that tested a new POS system and designed faster price calculating spreadsheets.