Customer Service Specialist
- Answer customer inquiries and complaints via phone, email, or chat.- Handle customer requests and inquiries in a timely and professional manner.- Assist customers with product or service questions and issues.- Provide accurate and up-to-date information about products and services.- Maintain detailed records of customer interactions.- Stay informed of new products, services, and promotions.- Escalate complex or unresolved issues to management.- Stay up-to-date on company policies and procedures.