Experienced in managing sales orders and streamlining production processes to ensure efficiency and timely delivery. Key responsibilities include filtering new sales orders, monitoring key information, coordinating with stakeholders, updating order status, following up on coating orders, guiding team members, controlling movement, and ensuring client satisfaction. Skilled in maintaining accuracy, communication, and workflow coordination to support operational success. Experienced Helpdesk Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Operations Management, Microsoft Word, Sales, Event Management, and Editing. Strong information technology professional with a Bachelor's degree focused in Digital Communication and Media/Multimedia from Universiti Tun Hussein Onn Malaysia.