Developed operating plans and objectives commensurate with organizational goals.Ensured policies were distributed understood and implemented by and through management.Promoted efficient workflow and controlled internal environment through policy adherence and adaptation.Review facility operations reports and implement plans and procedures to improve effectiveness and efficiency.meet one-on-one with managers and conduct operational inspections to ensure regulatory compliance.

- Acknowledging and resolving customer complaints- Knowing our products inside and out so i can answer questions- Processing orders, forms, applications, and requests- Keeping records of customer interactions, transactions, comments and complaints- Ensure customer satisfaction and provide professional customer support

- answering calls, taking messages and handling correspondence- typing, preparing and collating reports- organising and servicing meetings (producing agendas and taking minutes)- prioritising workloads- Perform administrative tasks, including filing and photocopying

- Managing sales data-Work closely with the operations manager to oversee daily business operations -Coordinate with Manger to schedule team meetings and to provide follow-ups - Support the Manager in managing and resolving operational issues.- Participate in customer meetings and distribute minutes of meeting to the operations team.- Store, file and retrieve corporate documents and reports as and when needed- Responsible for enforcing company policies and procedures within the office- Liaise with different departments to improve performance and work efficiency- Monitor sales orders and supplier relations- Compile sales reports and distribute them to relevant departments- Attending to any correspondence and emails by customers, clients and contractors- Keep updated on industry trends and consumer market- Managing and maintaining sales data in (CRM) and other software programs

- Reporting attendance and departure to company administration.- Organize all company meetings.- Manage all company data.- Data entry.- Organize and review all company bills.