• Lead the development and delivery of The GrEEK Campus re-branding.• Lead the community management team who was responsible to create and maintain a collaborative environment amongst community members, drive growth and promotion of The GrEEK Campus service offerings.• Recommend best practices, including but not limited to: community management, sales, events, training, and member experience on a company-wide level - Egypt & Saudi• Manage a team to reach sales goals and execute on their objectives as an individual and a team• Develop communication strategies and manage marketing campaigns across print, broadcast, and online platforms with key stakeholders, both internally and externally, and across multiple sites and departments.• Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events.• Worked closely with senior management to develop complex partnership strategies and proposals to advance core aspects of The GrEEK Campus long term vision and strategy; structure, evaluate and negotiate transactions; and build the operational infrastructure and support necessary to ensure the long term success of those relationships.• Manage and launch the digitization of The GrEEK Campus by creating the website, members portal and CRM that maintains all business requirements, user personas, and experience journeys.• Planning and execution on digital product evolution throughout the product lifecycle, including: gathering and prioritizing product, consumer and business requirements, defining the product vision, the product roadmap to satisfy that vision, and working closely with the engineering, support, and business teams to ensure customer satisfaction goals are met.• Responsible for QA and testing to ensure alignment with requirements becoming the primary day-to-day contact with IT technology and development teams, along with internal or external resources related to UX/UI management and design.

• Led the company’s major external & internal initiatives and events. Identified opportunities, collaborated with business development and C-level creating campaigns generating annual sales.• Developed and launched integrated, multi-channel print, catalog, client testimonials and direct marketing campaigns that propelled sales.• Performed ongoing customer/market research and demographic profiling to identify and capitalize on market needs.• Produced media kit that demonstrated key marketing analytics and demographics for use in sales presentations. Efforts were credited as instrumental in closing numerous high-level deals.• Monitoring and managing marketing budgets through leveraged strengths in cost-effective marketing management and vendor negotiations. • Lead communication strategy for employee communications programs in support of the global marketing team at Teleperformance Group.• Provide senior leadership team support; provide advisory, strategy and execution of complex communication initiatives designed for employee engagement and accessibility to leadership to increase employee satisfaction.• Develop and manage content development and execution of leadership quarterly summaries, newsletter, new Intranet site, leadership scripts, leadership videos, social media and town halls.• Manage annual strategic communication planning including priorities, budgeting and resource allocation.• Develop key messaging, branding and positioning statements.• Create intranet to transform previously archaic communication channels into a dynamic website improving communication flow and enhancing employee satisfaction.• Develop and implement PR strategies and social media campaigns.

• Provide technical assistance with marketing activities by designing and disseminating new internal and external marketing directives and ideas under the guidance of the sales & Marketing Manager• Help in organizing internal and external marketing actions • Implement strategic plans to deliver targeted messages to employees to facilitate Human Resource department efforts, tailored to overcome potential recruitment or retention barriers.• Manage the company's social media tools• Work with account managers and supervisors to facilitate communication of new company directives, site campaigns, or upcoming events to all employees.• Collaborate with local advertising and marketing companies for designing collateral materials to support sales and corporate goals.• Organize company-sponsored events• Responsible for compiling and submitting newsletter materials including coverage of site news, updates, etc.• Develop specific projects aimed at improving employee motivation and satisfaction, boosting morale, and promoting employee loyalty.• Plan employee events including charitable fundraising opportunities, blood drives, volunteer opportunities, team-building activities, social events, etc.• Improve awareness and support for “Citizen of the World” and “Citizen of the Planet” campaigns among management and staff.• Develop working relationships with select local non-profit organizations to promote mutual partnerships and charitable opportunities.

. Analyze market’s potential, track sales and status reports. Manage sales team opportunities on Salesforce. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.. Adjusts content of sales presentations and create proposals. Focuses sales efforts by studying existing and potential clients. Coordinate events and exhibitions