Organising Meetings and Managing Databases.Organising Company Events.Dealing with Correspondence, Complaints and Queries.Preparing Letters, Presentations and Reports.Supervising and Monitoring the Work of Administrative Staff.Processing Invoices and Managing Office BudgetsImplementing and Maintaining Procedures/Office Administrative Systems.Organising Induction Programmes for new Employees.Ensuring that Health and Safety Policies are up to date.Attending Meetings with Senior Management.Assisting the Organisation's HR and Finance functions by keeping personnel records up to date, arranging Interviews and Updating Financial Documents.

Built customer service's gap analysis for clinics and medical institutes.Creating customer service strategies.Managing the department of customer service.Responsible for clients statsfaction survey and implantation of it's results to improve quality of services.Training of employees to achieve objectives of customer service strategy.