Fatma Mohamed Email & Phone Number

Dubai, United Arab Emirates

Schedule appointments for car testing and inspections between buyers and sellers.Conduct welcome calls, answer initial questions, and provide assistance throughout selling process.Assist sellers in setting competitive prices for their used cars.Collaborate with salespersons to facilitate successful car transactions.Serve as liaison between buyers and sellers, ensuring effective communication and timely updates.Respond promptly to inquiries, providing accurate information and adhering to company policies.Maintain accurate records of interactions and transaction details

Egypt

Fulfills needs of existing customers that are at risk of cancelling services or ordersAddresses complaints with the goal of increasing satisfaction and securing renewals or savesRespond to customer queries and address service complaints in a timely mannerTrack contracts that are soon to be expired and contact customers for renewalsDevelop product presentations and demonstrations to customers.Analyze customer feedbacks and develop new techniques to ensure customer retention.Provide excellent customer services and ensure customer satisfaction.Explain customers about new products and benefits.

Cairo, Egypt

Egypt

Handles incoming calls or inquiries from prospective customers or clientsAssists customers effectively by solving customer disputesProvides customer additional information or explains servicesDiscusses products offered and ensures customer satisfactionGenerate sales leadsHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Doha, Qatar

The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.

Cairo, Egypt

- Assist customers with replacing lost or stolen credit or debit cards- Check on the status of customer accounts and track checks and payments- Answer questions about account types and banking products, such as loans and credit cards- Review and explain account charges