Fatma Ozcan Best Practice Consultant Email & Phone Number

United Kingdom

• Assisting organsiations with bespoke TNA's & Training since 2008 with extremely competitive discounts (100-50,000 employees)
• Management of finances & resources whilst identifying cost saving/reduction opportunities - negotiating substantial training and exam discounts of up to 60%
• Developed a catalogue of successful service offerings focused on ROISkills:
• Organisational design and re-structuring
• Infrastructure improvements and outsourcing
• Specialist in… Show more

London, United Kingdom

• Marketing & proof reading content on world-wide Project Management and Service Management LinkedIn groups (300,000+ Members)
• Assisting organsiations with bespoke TNA's & Training since 2008 with extremely competitive discounts (100-50,000 employees)
• Management of finances & resources whilst identifying cost saving/reduction opportunities - negotiating substantial training and exam discounts of up to 60%
• Design and Implementation of project plans ensuring that all projects… Show more
• Design and Implementation of project plans ensuring that all projects meet the agreed objectives, timescales and quality standards set (establishing & managing SLAs/KPIs)
• Process design and Implementation for all company documents and data using a cloud based system (creation and maintenance of SKMS)

London, England, United Kingdom

Mentoring Professionals Slack: https://mentoringpro.slack.com LinkedIn: https://www.linkedin.com/company/mentoringproYoutube: http://www.youtube.com/c/bestpracticeconsulting

Saitama, Japan

• Developed and implemented a new school Curriculum as a major project
• Prepared documents and assisted with the development of project proposals (approval and prioritisation processes)
• Provided reports on progress - with an increased student enrolment of 50%
• Conducted post project reviews, incorporating lessons learned and future decisions log
• Organised successful project team meetings with involvement of senior stakeholders
• Conducted & ensured all baselines, benefits… Show more

London, United Kingdom

• Introduced motivational bonus schemes that improved employee efficiency by 50%
• Co-ordinated activity of team members ensuring that tasks are completed on schedule
• Organised and lead successful strategic team meetings involving senior stakeholders
• Built and maintained effective internal and external relationships with staff & clients
• Received 100% customer satisfaction reports

London, United Kingdom

• Responsible for the payroll of entire branch (40+ employees)
• Maintenance & data entry of all financial records whilst identifying cost saving initiatives
• Co-ordinated & implemented fleet schedule to cover all routes efficiently minimising cost
• Ensured that all premium deliveries were made on time with 98% success rate
• Responsible for driver de-briefing, data input and reporting to ensure franchise SLAs are met